English Ctrip

Unit 3002, 30/F., Paul Y. Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong, Hong Kong, Hong Kong
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1.00
Based on 20 Reviews

5

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4

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3

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2

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1

100.00%
About English Ctrip

Ctrip is a leading provider of travel services including accommodation reservation, transportation ticketing, packaged tours and corporate travel management. Ctrip’s market cap has grown by more than 30 times since its listing on the NASDAQ Stock Exchange in 2003. In 2014, the company’s gross transaction value reached USD24.5 billion and total commission revenue reached USD1.3 billion.

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Lianet
ES

As another persons saids the worse… As another persons saids the worse company ever; I had a bad experience experience with the chatbot or automatically answer from the system; made us to waste time and money. Customer service kindly but don’t solve a thing; just wash out the hands and don’t care of anything; “you can contact directly with the airline to get better answers” no I payed to your company you should solve the problem. Really awful.

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Phil
GB

DO NOT USE CTRIP Ctrip is a disgrace, I’ve used it a lot as I live in China. However I will never use it again. Flights that are listed, continuously show no tickets available once you get through to the paying page, even worse if you are flying with a Chinese national. Different flights are available to different people at different prices. Please save your self time and money and use a more honest platform.

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Dylan Treadwell
AU

Took money and emailed an eticket for … Took money and emailed an eticket for flights. Checked with British Airways to confirm flight was booked and found the following - No eticket issued - Incorrect passport details entered so I cant verify my identity If I went to the airport I would have had no flight. Someone from Ctrip please contact me immediately to recitfy this once you read this review. 49720

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ainhoa
ES

Awful company! Awful company!! I bought a flight ticket Alicante-Hong Kong, they didn't give me the option of entering my full name (I am spanish, so I have two surnames). When I give my passport details, I put my full name and give my personal info correctly. Howewer in the reservation, even my passport expiry date was wrong (Ctrip fault again). Hopefully I checked it and see that this wasn't correct. Now they say they can't add my second surname and they don't know if I can't fly. I've called British Airways and they told me this isn't true and that Ctrip should solve me this problem.

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Jeremy
AU

What a bunch of criminals What a bunch of criminals. Totally dishonest and corrupt. Threatening to call police if I do t withdraw my hold payment claim. I booked a ticket. They didn’t sent by email to confirm so I missed the flight. They didn’t want to know about it so I contacted credit card company and asked them to withhold payment. Then I got threading phone calls at 2 am.

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