Do Not Use This Company!!!Booking Buddy… Do Not Use This Company!!!Booking Buddy would not let me change my reservation in Frisco, TX to Frisco, Co. I understand they have a "No Cancellation" policy, but at least let me use the money towards a hotel in the town I am staying. It was an accident!! I called them immediately after it was booked. The customer service rep was rude and not from here. So, he didn't understand what I was explaining, then handed me over to someone else after being on hold for 9 minutes!!! Uuugh. This site seems like ir is not legit. They should be shut down!!!!!

Double the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!

HORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!

Untrustworthy My review is from a few years ago . We used booking buddies .com to book an room in Barcelona which was advertised on their website as a five star rating . The flat which had several rooms which were rented out was awful We had to go up 8 flights of stairs which had big holes and broken concrete on it. The bathroom was filthy and worse had bare wires coming out of the wall in several places including in front of the shower . The bed was small and uncomfortable and had stains all over the bedding which just had a sheet on it. When we came back we contacted booking buddies but they never replied to our emails . We then posted a review about it you on their website for this particular room but it was never put it on their website ...they only put some five star ratings on there which clearly must've been put on there by the website themselves as it was the worst place I've ever stayed in. Don't use this website if you want good quality accommodation and honest reviews .

Bookingbuddy has a included a travel… Bookingbuddy has a included a travel website called journey masters which is a bait and switch scam. I am disappointed they did not vet this fraudulent operation before they allowed it on their website. Transcript of voicemail they left as soon as i had booked what i thought were super fares. It sounded to good to be true but believed they were legit since they were on bookingbuddy.com +1 (844 408-3119 unknown March 30, 2024 at 12:21 AM 0:00 -0:19 曲 Transcription "I was late this is my Calling from journey masters this call is in regards to the reservation which you have just booked on our website And please give me a call back for the same from Boston to San Francisco Whenever you call back ask for Mike I'll be happy to assist Thank you have a good day..."