Randall P
GBDouble the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!
Wesley Manaday
GBBookingbuddy has a included a travel… Bookingbuddy has a included a travel website called journey masters which is a bait and switch scam. I am disappointed they did not vet this fraudulent operation before they allowed it on their website. Transcript of voicemail they left as soon as i had booked what i thought were super fares. It sounded to good to be true but believed they were legit since they were on bookingbuddy.com +1 (844 408-3119 unknown March 30, 2024 at 12:21 AM 0:00 -0:19 曲 Transcription "I was late this is my Calling from journey masters this call is in regards to the reservation which you have just booked on our website And please give me a call back for the same from Boston to San Francisco Whenever you call back ask for Mike I'll be happy to assist Thank you have a good day..."
Micah
GBHORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!
Gloria Brown
GBUse booking buddy years ago and… Use booking buddy years ago and everything was fine. Attempted to use it a couple days and it was a scam. Booked and purchased tickets for $ 354.00. Next day received text and calls, regarding my purchase. They issued a confirmation # with Delta Airlines. Was told the money paid was a holding fee. There was another payment due. Thought the money was extremely reasonable. Be aware when using Booking Buddy!!!
ray gehrke
GBUNTRUSTWORTHY!! We wanted to stay at a place that a friend had recommended, and when we went on line to make our reservations, Bookingbuddy came up as if Bookingbuddy handled the reservations. But Bookingbuddy showed that there was no vacancy there and steered us to another place. While we at the other hotel, we went to the place that our friends had recommended to check it out for our next trip, only to find out that they did have vacancies, and had better accommodations and at a better price. When we told them about Bookingbuddy, they said that they have never used their services, and never will now.