UNTRUSTWORTHY!! We wanted to stay at a place that a friend had recommended, and when we went on line to make our reservations, Bookingbuddy came up as if Bookingbuddy handled the reservations. But Bookingbuddy showed that there was no vacancy there and steered us to another place. While we at the other hotel, we went to the place that our friends had recommended to check it out for our next trip, only to find out that they did have vacancies, and had better accommodations and at a better price. When we told them about Bookingbuddy, they said that they have never used their services, and never will now.

We will NEVER use Bookingbuddy again We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!

HORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!

Zero rating if I could Zero rating if I could, then I thought it was a scam. Picked out my dates and flights, no one confirmed my seats. When I finally reached someone after saying...is this a scam, they said those flights are over booked. I'm booking 3 months in advance. Soooo I canceled everything. And went with Priceline which is legit.

Booking Buddy.com is a scam!! Booking Buddy.com is a scam!!! This is the 2nd time I encountered the same problem. I booked on the website and got the booking confirmation, then a couple of days later the agent called & said that the pricing I had booked was no longer available and made me pay much higher price. They got ALL kinds of excuses… it looks like this company is located in India, not in the U.S. When they booked they changed ALL the names of my family members to Indian names and it was so hectic and time consuming to deal with the agents… very rude agents and hard ti understand their English….I am going to report this to Minnesota Business Bureau!!!