Double the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!

Do Not Use This Company!!!Booking Buddy… Do Not Use This Company!!!Booking Buddy would not let me change my reservation in Frisco, TX to Frisco, Co. I understand they have a "No Cancellation" policy, but at least let me use the money towards a hotel in the town I am staying. It was an accident!! I called them immediately after it was booked. The customer service rep was rude and not from here. So, he didn't understand what I was explaining, then handed me over to someone else after being on hold for 9 minutes!!! Uuugh. This site seems like ir is not legit. They should be shut down!!!!!

We will NEVER use Bookingbuddy again We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!

Totally misleading Totally misleading! They show prices which relate only to a single night and mislead you into thinking they are cheap. In reality they are only able to access higher rates than other sites

What 'You' are after Perhaps your directors or your business model tells you otherwise, but for me, you have no focus on what ‘I‘ want and the best way to achieve it. Rather, it is all about ‘you‘ and deals that 1) don’t interest me and 2) have no relevance. I have simply blocked you out of my focus and I now delete all your EMails. So, why did I pick up this one? I saw “My opinion” or “survey“ and, well folks... here it is. Tell me, how many people do I represent who don’t even bother to respond?