peterson tang
USBooking Buddy.com is a scam!! Booking Buddy.com is a scam!!! This is the 2nd time I encountered the same problem. I booked on the website and got the booking confirmation, then a couple of days later the agent called & said that the pricing I had booked was no longer available and made me pay much higher price. They got ALL kinds of excuses… it looks like this company is located in India, not in the U.S. When they booked they changed ALL the names of my family members to Indian names and it was so hectic and time consuming to deal with the agents… very rude agents and hard ti understand their English….I am going to report this to Minnesota Business Bureau!!!
Michelle
USDo Not Use This Company!!!Booking Buddy… Do Not Use This Company!!!Booking Buddy would not let me change my reservation in Frisco, TX to Frisco, Co. I understand they have a "No Cancellation" policy, but at least let me use the money towards a hotel in the town I am staying. It was an accident!! I called them immediately after it was booked. The customer service rep was rude and not from here. So, he didn't understand what I was explaining, then handed me over to someone else after being on hold for 9 minutes!!! Uuugh. This site seems like ir is not legit. They should be shut down!!!!!
Vanessa Van Schoick
USTerrible Customer Service This company is one you should stay away from. There are many that more reliable when it comes to honesty and integrity. They booked a hotel for me in Venice Florida instead of Venice California and refused to refund the money. I told the young rude agent on the phone that I was going to file a complaint with the BBB and he laughed at me. He said calling the BBB is old school, so who really cares. In the vein of this new school hi-tech venue, called the internet, I decided that more people would probably read my review this way.
Don Braun
USTravelmath Hitchhiker When using travelmath.com, the Bookingbuddy caveat about "good deals" pops up. In the past when I received frequent Bookingbuddy emails, if one put in a different destination than what is specified, the "good deals" caveat appears. Bookingbuddy is a pain.
Micah
USHORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!