We will NEVER use Bookingbuddy again We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!

Booking Buddy.com is a scam!! Booking Buddy.com is a scam!!! This is the 2nd time I encountered the same problem. I booked on the website and got the booking confirmation, then a couple of days later the agent called & said that the pricing I had booked was no longer available and made me pay much higher price. They got ALL kinds of excuses… it looks like this company is located in India, not in the U.S. When they booked they changed ALL the names of my family members to Indian names and it was so hectic and time consuming to deal with the agents… very rude agents and hard ti understand their English….I am going to report this to Minnesota Business Bureau!!!

HORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!

Terrible rates Terrible rates - I have never found good rates at this site. This time I looked at a car rental rate. I have already secured a rate for economy car through Costco for $15.91 for one day/same day rental. Bookingbuddy is $60 - $70 for same day same car class - but advertised "come-on" is for $7/day. Ridiculous - you cannot find a higher rate no matter how hard you try.

Your site is becoming very clumsy to … Your site is becoming very clumsy to deal with. It thinks it is anticipating what I want and I keep trying to correct it and it does not take the correction. Also, too many of the sites have the same bloody flight information and rates so it does not make it useful when I can just to go those individual sources. I have used your site for years but think I may go elsewhere in the future. Good luck, I think you need a good clean up.