L van der Werk
GBUntrustworthy My review is from a few years ago . We used booking buddies .com to book an room in Barcelona which was advertised on their website as a five star rating . The flat which had several rooms which were rented out was awful We had to go up 8 flights of stairs which had big holes and broken concrete on it. The bathroom was filthy and worse had bare wires coming out of the wall in several places including in front of the shower . The bed was small and uncomfortable and had stains all over the bedding which just had a sheet on it. When we came back we contacted booking buddies but they never replied to our emails . We then posted a review about it you on their website for this particular room but it was never put it on their website ...they only put some five star ratings on there which clearly must've been put on there by the website themselves as it was the worst place I've ever stayed in. Don't use this website if you want good quality accommodation and honest reviews .
Traveler
GBnot accurate at all. When I would get an email saying I could get a ticket for a lesser price for the dates asked for, I would just be routed to the exact same thing as if I was going to the websites themselves. NEVER did I get the option to book a flight for the dates I asked for for the amount bookingbuddy told me I could get. waste of time!
Joan Whipple
GBWe will NEVER use Bookingbuddy again We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!
Randall P
GBDouble the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!
Vanessa Van Schoick
GBTerrible Customer Service This company is one you should stay away from. There are many that more reliable when it comes to honesty and integrity. They booked a hotel for me in Venice Florida instead of Venice California and refused to refund the money. I told the young rude agent on the phone that I was going to file a complaint with the BBB and he laughed at me. He said calling the BBB is old school, so who really cares. In the vein of this new school hi-tech venue, called the internet, I decided that more people would probably read my review this way.