Terrible Customer Service This company is one you should stay away from. There are many that more reliable when it comes to honesty and integrity. They booked a hotel for me in Venice Florida instead of Venice California and refused to refund the money. I told the young rude agent on the phone that I was going to file a complaint with the BBB and he laughed at me. He said calling the BBB is old school, so who really cares. In the vein of this new school hi-tech venue, called the internet, I decided that more people would probably read my review this way.

Zero rating if I could Zero rating if I could, then I thought it was a scam. Picked out my dates and flights, no one confirmed my seats. When I finally reached someone after saying...is this a scam, they said those flights are over booked. I'm booking 3 months in advance. Soooo I canceled everything. And went with Priceline which is legit.

Do Not Use This Company!!!Booking Buddy… Do Not Use This Company!!!Booking Buddy would not let me change my reservation in Frisco, TX to Frisco, Co. I understand they have a "No Cancellation" policy, but at least let me use the money towards a hotel in the town I am staying. It was an accident!! I called them immediately after it was booked. The customer service rep was rude and not from here. So, he didn't understand what I was explaining, then handed me over to someone else after being on hold for 9 minutes!!! Uuugh. This site seems like ir is not legit. They should be shut down!!!!!

Double the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!

Check the site for a good deal? I just received an alert - Syracuse to St Petersburg - $66 RT, Allegiant. When checking Smart One, Expedia, etc. that pop up, there are airfares for every other airline BUT Allegiant. Non-stop seems to apply to Jet Blue flights from SYR to JFK then JFK to PIE. Other info gives only flights to TPA. Not helpful.