Do Not Use This Company!!!Booking Buddy… Do Not Use This Company!!!Booking Buddy would not let me change my reservation in Frisco, TX to Frisco, Co. I understand they have a "No Cancellation" policy, but at least let me use the money towards a hotel in the town I am staying. It was an accident!! I called them immediately after it was booked. The customer service rep was rude and not from here. So, he didn't understand what I was explaining, then handed me over to someone else after being on hold for 9 minutes!!! Uuugh. This site seems like ir is not legit. They should be shut down!!!!!

Zero rating if I could Zero rating if I could, then I thought it was a scam. Picked out my dates and flights, no one confirmed my seats. When I finally reached someone after saying...is this a scam, they said those flights are over booked. I'm booking 3 months in advance. Soooo I canceled everything. And went with Priceline which is legit.

HORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!

We will NEVER use Bookingbuddy again We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!

Booking Buddy is NOT the cheapest place around, at least not when I flew. I priced airline tickets for a recent trip from Columbus Ohio to Fort Myers Florida using the Airlines web site, Booking buddies, orbitz, priceline, and expedia. I found that expedia was the cheapest and really easy to use. I was pretty disappointed with the others since their prices were higher in comparison