peterson tang
GBBooking Buddy.com is a scam!! Booking Buddy.com is a scam!!! This is the 2nd time I encountered the same problem. I booked on the website and got the booking confirmation, then a couple of days later the agent called & said that the pricing I had booked was no longer available and made me pay much higher price. They got ALL kinds of excuses… it looks like this company is located in India, not in the U.S. When they booked they changed ALL the names of my family members to Indian names and it was so hectic and time consuming to deal with the agents… very rude agents and hard ti understand their English….I am going to report this to Minnesota Business Bureau!!!
Cory
GBYour site is becoming very clumsy to … Your site is becoming very clumsy to deal with. It thinks it is anticipating what I want and I keep trying to correct it and it does not take the correction. Also, too many of the sites have the same bloody flight information and rates so it does not make it useful when I can just to go those individual sources. I have used your site for years but think I may go elsewhere in the future. Good luck, I think you need a good clean up.
Randall P
GBDouble the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!
L van der Werk
GBUntrustworthy My review is from a few years ago . We used booking buddies .com to book an room in Barcelona which was advertised on their website as a five star rating . The flat which had several rooms which were rented out was awful We had to go up 8 flights of stairs which had big holes and broken concrete on it. The bathroom was filthy and worse had bare wires coming out of the wall in several places including in front of the shower . The bed was small and uncomfortable and had stains all over the bedding which just had a sheet on it. When we came back we contacted booking buddies but they never replied to our emails . We then posted a review about it you on their website for this particular room but it was never put it on their website ...they only put some five star ratings on there which clearly must've been put on there by the website themselves as it was the worst place I've ever stayed in. Don't use this website if you want good quality accommodation and honest reviews .
Joan Whipple
GBWe will NEVER use Bookingbuddy again We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!