Double the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!

Your site is becoming very clumsy to … Your site is becoming very clumsy to deal with. It thinks it is anticipating what I want and I keep trying to correct it and it does not take the correction. Also, too many of the sites have the same bloody flight information and rates so it does not make it useful when I can just to go those individual sources. I have used your site for years but think I may go elsewhere in the future. Good luck, I think you need a good clean up.

UNTRUSTWORTHY!! We wanted to stay at a place that a friend had recommended, and when we went on line to make our reservations, Bookingbuddy came up as if Bookingbuddy handled the reservations. But Bookingbuddy showed that there was no vacancy there and steered us to another place. While we at the other hotel, we went to the place that our friends had recommended to check it out for our next trip, only to find out that they did have vacancies, and had better accommodations and at a better price. When we told them about Bookingbuddy, they said that they have never used their services, and never will now.

HORRIBLE CUSTOMER SERVICE AND… HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!

What 'You' are after Perhaps your directors or your business model tells you otherwise, but for me, you have no focus on what ‘I‘ want and the best way to achieve it. Rather, it is all about ‘you‘ and deals that 1) don’t interest me and 2) have no relevance. I have simply blocked you out of my focus and I now delete all your EMails. So, why did I pick up this one? I saw “My opinion” or “survey“ and, well folks... here it is. Tell me, how many people do I represent who don’t even bother to respond?