Terrible Customer Service This company is one you should stay away from. There are many that more reliable when it comes to honesty and integrity. They booked a hotel for me in Venice Florida instead of Venice California and refused to refund the money. I told the young rude agent on the phone that I was going to file a complaint with the BBB and he laughed at me. He said calling the BBB is old school, so who really cares. In the vein of this new school hi-tech venue, called the internet, I decided that more people would probably read my review this way.

Booking Buddy is NOT the cheapest place around, at least not when I flew. I priced airline tickets for a recent trip from Columbus Ohio to Fort Myers Florida using the Airlines web site, Booking buddies, orbitz, priceline, and expedia. I found that expedia was the cheapest and really easy to use. I was pretty disappointed with the others since their prices were higher in comparison

Use booking buddy years ago and… Use booking buddy years ago and everything was fine. Attempted to use it a couple days and it was a scam. Booked and purchased tickets for $ 354.00. Next day received text and calls, regarding my purchase. They issued a confirmation # with Delta Airlines. Was told the money paid was a holding fee. There was another payment due. Thought the money was extremely reasonable. Be aware when using Booking Buddy!!!

Check the site for a good deal? I just received an alert - Syracuse to St Petersburg - $66 RT, Allegiant. When checking Smart One, Expedia, etc. that pop up, there are airfares for every other airline BUT Allegiant. Non-stop seems to apply to Jet Blue flights from SYR to JFK then JFK to PIE. Other info gives only flights to TPA. Not helpful.

Double the Bag Fees; Triple the Stress Booked my Spirit Airline flights for November with them in September. Took Spirit 3 days to recognize the res # that Bookingbuddy gave me, and then I was able to buy bags for the flight through Spirit's website under that res number. The evening before my flight I go to check in, and Spirit says that the res was cancelled in early October due to credit card fraud. Not mine, but apparently somebody at Bookingbuddy. So I'm totally out of luck. At this point, I'm frantically trying to get booked back on the flight, when I get a call on my cell from Bookingbuddy telling me that they're emailing me my boarding passes. And THOSE weren't real Spirit Airlines boarding passes but just a printout of a new res under a new number. Huh? The crisis was averted in that the new res number let me actually check in on the Spirit site. But I had to re-buy the bags, because they wouldn't acknowledge the purchase under the OLD res number. I had to buy the bags both ways all over again, and lost $204. Spirit Airlines says it's my problem - not theirs and that they flat-out DO not refund bags. The good news is that we traveled as planned. But it was WAY too much stress on me and having to double pay for the bags ate up whatever savings I was getting in the cheap flight through Bookingbuddy. Never again!