Barmston Beach- Parkdean resort Booked Caravan for 4 nights @barmston beach parkdean resort, on arrival was given the caravan that wasn’t booked to top it up reception and manager had no customer service, didn’t stay in the horrific smelly caravan left on the same day. Please avoid, better of setting a tent in your garden :). Advise to the park listen to what your customers needs and not to be so arrogant and show no respect to others.

One to definitely avoid One to definitely avoid, they will disappoint if you try to book here. We booked well in advance to be told two days before arriving that they could not accommodate our motorhome due to the ground being wet on a grass pitch which is fair enough so they said we could go onto a hard standing pitch instead so all seemed OK. The next day we get a call from Lucy to say that the hard standing pitch was also now unsuitable bearing in mind that we are all packed up and kids excited to be going away, our 5 year old had packed the week prior and was super exited. The hard standing pitch apparently would need to be accessed by going over grass, new one on me but this also was now not an option. We then were offered a site caravan to use, not ideal but the family could still get to go away although not to our usual standard. This however was soon shattered by them stating it would not be on the days that we booked and requested we come whilst the kids were still at school. I said maybe we just turn up so that the manager could tell our children why they could not have a holiday and explain yet I was then to be accused of being threatening to which at no point did I threaten anyone and the recorded phone call has been requested in writing. Today I received an email from another manager Rhian Hughes who yet again slating me as an individual although I have not done anything wrong. My family deserves better then this and luckily we have friends on site at the moment who are going to take pictures of the park, I wonder if Alfred and Jason Jeffrey now how their staff are running the site but they are about to find out. Never in all the years of motorhoming have we come across such arrogance and rudeness and it will not be tolerated, plenty of parks around that are more professional run just a shame it’s too late to book anything at such short notice and my family have been left disappointed. In response to the reply please be aware that at no point did I become angry or rude which is why I have requested a copy of the call and together with emails and your reply here I will take legal action for deformation. My complaint concerning legal action was not about the pitch it was about your responses which including your reply here are simply not true and therefore people need to be warned and action taken to rectify your attitude

booked at southview in caravan decided… booked at southview in caravan decided to upgrade before we went thecaravan was not the one stated I.e a Sleaford van. we paid extra for this. on arrival the van seemed not to bad .however looking closer we found en suit bathroom had no plug in sink toilet brush broken and unusable floor filthy found childs soother on floor .in seating area found toys behind small fridge from previous occupants during our stay we found out why there was a small additional fridge in the van .On third day found all our food had gone off due to main fridge not working correctly it had to thrown away later that night at 3 30 am the alarm system went off security was called out to sort it .On inspection of other bathroom it was found there was not even a toilet brush at all to use We have use south view before but will not visit again after this experience On reading other reviews from other users PARKDEAN needs to take on board these comments very quickly

Just got bk from hayling island they… Just got bk from hayling island they advertise things that are not available. We also had prob with pool the outside pool woz closed even thou good weather but got told even if open children were not allowed also do not attempt the pool if u are disabled it's not worth the humiliation. I will never go bk also our caravan had fleas so it made for a great wk over priced and not worth it

Nice to see thjat consitancy is in… Nice to see thjat consitancy is in their blood. 3 years later from my previous review they are still the same, taking what ever money they can without giving in return, turned our electric off and closed the site for 3 weeks and only gave us half off the 3 weeks was clsed, yet applied the credit after the deadline for paying following years pitch fees, so add it to your owners account so they get it back against bills so you dont get refunded for your loss,