Just got bk from hayling island they… Just got bk from hayling island they advertise things that are not available. We also had prob with pool the outside pool woz closed even thou good weather but got told even if open children were not allowed also do not attempt the pool if u are disabled it's not worth the humiliation. I will never go bk also our caravan had fleas so it made for a great wk over priced and not worth it

Nice to see thjat consitancy is in… Nice to see thjat consitancy is in their blood. 3 years later from my previous review they are still the same, taking what ever money they can without giving in return, turned our electric off and closed the site for 3 weeks and only gave us half off the 3 weeks was clsed, yet applied the credit after the deadline for paying following years pitch fees, so add it to your owners account so they get it back against bills so you dont get refunded for your loss,

Great caravan site (Camber Sands) shame … Great caravan site (Camber Sands) shame about the dog waste (poo) . There were dogs, not on leads and therefore against the park regulations, roaming the caravan site and shitting anywhere they fancied. This is not acceptable. After 4 working days I am still waiting for a response from this company. Don't book if you have small children. It's not safe. Grandmother, 2 kids - 5 and 7

Avoid Highfield grange resort at all… Avoid Highfield grange resort at all costs. I arrived on Friday 30th June and on 1st July woke up to bed bugs all over the bed, blood splatter everywhere. I went to reception at 9 am, and the young lady rang the accommodation team after I showed her photos, they t9ld her they can't move us incase we take them into another van, that we would need to go home and that she would need to log the complaint. I've heard nothing. I spoke with someone on the online chat, sent photos of their pet bed bugs and my body photos coveted in bites, aga8n told my refund would take 5 to 7 days, I've still heard nothing. I drove 2 hours home to sit at a laundrette for 2 hours to wash all clothing as I didn't fancy risking my house with Highfield granges pets. Ive wasted t8me and money, fuel etc and today on the online chat I was told the park has marked my complaint as resolved. What a joke. I want my weekend refunded and all other expenses compensated. Further to my correspondence which I had to leave reviews, posts on their fb and message the ceo feedback, the park have still had no contact with myself and through fb messenger have offered to partially refund me and wanting to charge me for my first nights stay with bed bugs.

Very disappointing!!!!!!!!!! Very disappointing! Paid for a luxury upgrade at Valley Farm Clacton & the caravan was filthy,disgusting & smelt. Had massive cobwebs with flies in them,food splattered on the walls,holes in the walls,cupboard doors hanging off & smelt of damp & rotting. Definitely wasn’t the caravan we booked from the pictures on the website. Staff totally unhelpful! We checked out within 20 minutes as it was that awful. If that was the upgrade & apparently a 2018 new caravan would hate to see the cheaper ones. DEFINITELY WONT be booking with Parkdean again!!!