Been to 3 resorts but never again Been to 3 resorts Ty Mawr- got robbed on day 1 and then had to watch a massive brawl going on while security hid, in the end I had to intervene after they were fighting on my car. Plus lots of lower class people staying there! Whitley Bay- had to demand they moved us as the caravan was in a shocking state and was dangerous (2nd one was much better) Plus lots of lower class people staying there! Skipsea sands- much better resort, nice area but loads of lower class people staying there! So if you want to see kids getting bullied by trash or you want to hear lots of foul language and see abusive behaviour go to a park deans resort.... it seems to attract that sort of clientele!!!!

I've used this company twice before for … I've used this company twice before for my family holiday in Wales. Carmarthen Bay and North Wales. Recently completed my last visit and would not return to any of the Park Resort sites due to my experience at Carmarthen Bay this October. The star troopers insulted the audience, dirty caravan, staff unprofessional and the list goes on. BTW it does not make sense to inform the company due to the person you complaining about would be the one dealing with the complaint. Which in my opinion defeats the process. Don't miss interpret my review, Wales is a lovely place, if you want to have a great holiday with positive memories in Wales, avoid staying at Park Resorts sites especially Carmarthen Bay.

Great caravan site (Camber Sands) shame … Great caravan site (Camber Sands) shame about the dog waste (poo) . There were dogs, not on leads and therefore against the park regulations, roaming the caravan site and shitting anywhere they fancied. This is not acceptable. After 4 working days I am still waiting for a response from this company. Don't book if you have small children. It's not safe. Grandmother, 2 kids - 5 and 7

Avoid Highfield grange resort at all… Avoid Highfield grange resort at all costs. I arrived on Friday 30th June and on 1st July woke up to bed bugs all over the bed, blood splatter everywhere. I went to reception at 9 am, and the young lady rang the accommodation team after I showed her photos, they t9ld her they can't move us incase we take them into another van, that we would need to go home and that she would need to log the complaint. I've heard nothing. I spoke with someone on the online chat, sent photos of their pet bed bugs and my body photos coveted in bites, aga8n told my refund would take 5 to 7 days, I've still heard nothing. I drove 2 hours home to sit at a laundrette for 2 hours to wash all clothing as I didn't fancy risking my house with Highfield granges pets. Ive wasted t8me and money, fuel etc and today on the online chat I was told the park has marked my complaint as resolved. What a joke. I want my weekend refunded and all other expenses compensated. Further to my correspondence which I had to leave reviews, posts on their fb and message the ceo feedback, the park have still had no contact with myself and through fb messenger have offered to partially refund me and wanting to charge me for my first nights stay with bed bugs.

Cherry Tree - Great Yarmouth Just returned from this park after a 5 day break. Had a Ranworth caravan for 8 but this was nothing like the pictures online or in the brochure. Overun with ants - shower room stank of urine - tv was of laptop screen size - no privacy in living area once curtains were opened. Pool rather a boring area for kids. Left disappointed by whole experience. Would not book here again.