Avoid at all costs! Avoid at all costs!! Shocking customer service, only way to make contact is by using a contact on park resorts home page, with no link! No phone contacts /customer service at all, unless of course you want to buy, then there are lots of people. This company has gone downhill, no customer care, its all about the cash for Park Resorts, avoid!!

Just got bk from hayling island they… Just got bk from hayling island they advertise things that are not available. We also had prob with pool the outside pool woz closed even thou good weather but got told even if open children were not allowed also do not attempt the pool if u are disabled it's not worth the humiliation. I will never go bk also our caravan had fleas so it made for a great wk over priced and not worth it

Bad experience Blood stained Pillows and Duvets (they do not care Bad experience Never accept thieir bedding as you never know what it hides. Our experience was Dirty Caravan and blood stained duvets and pillows. Although we had a cheap holiday with the Sun our feelings meant nothing and offered only the cost of the Holiday. Nothing for stress and wasted time. BE WARNED They just do not care as a company.

Beware high contact phone charges to park resorts I booked a few holidays with park resorts. it does state the high phone charges on the booking page. However when booking the holidays the charges amounted to quite a noticeable added extra on my phone bill, when I received it a few months later. I did contact park resorts to question why they charge such high phone charges to book holidays. The amount of people that book the holidays amounts to quite a lot if money. In my case approx £14 in phone charges just to book a few breaks away, so readers can see the considerable amount of charges if we multiply this by the amount of people needing to speak to a park resorts adviser on the phone, regarding their holiday booking. I did contact Park resorts unfortunately park resorts were not able to justify these charges. Beware readers !

Do not buy a van from these! Whilst the park itself is fine, I would advise against buying a caravan with these. We were told lie after lie during the sales pitch. Really disappointed with their unprofessional manner. Customer service also leaves a lot to be desired once you’ve signed your life away. Avoid !