Barmston Beach- Parkdean resort Booked Caravan for 4 nights @barmston beach parkdean resort, on arrival was given the caravan that wasn’t booked to top it up reception and manager had no customer service, didn’t stay in the horrific smelly caravan left on the same day. Please avoid, better of setting a tent in your garden :). Advise to the park listen to what your customers needs and not to be so arrogant and show no respect to others.

I've used this company twice before for … I've used this company twice before for my family holiday in Wales. Carmarthen Bay and North Wales. Recently completed my last visit and would not return to any of the Park Resort sites due to my experience at Carmarthen Bay this October. The star troopers insulted the audience, dirty caravan, staff unprofessional and the list goes on. BTW it does not make sense to inform the company due to the person you complaining about would be the one dealing with the complaint. Which in my opinion defeats the process. Don't miss interpret my review, Wales is a lovely place, if you want to have a great holiday with positive memories in Wales, avoid staying at Park Resorts sites especially Carmarthen Bay.

I wouldn’t even give it one star disgusting We’ve recently stopped at parkdean at Saltcoats Caravan 196.The caravan was appalling . It stank of mould and stale cigarettes. My daughters duvet was covered in faeces and the bedding The bathroom mat was sodding wet with mould all over it and on the floor. Under the cushions in living room hadn’t been cleaned there was trimming missing Mould all over curtains Boiler hadn’t been checked since 2017 fire extinguisher hadn’t been checked since 2007. The fire escape windows were nailed shut. I’ve complained they say they take things seriously but I doubt this happens. Please don’t use caravan 196. It will be your holiday from hell

One to definitely avoid One to definitely avoid, they will disappoint if you try to book here. We booked well in advance to be told two days before arriving that they could not accommodate our motorhome due to the ground being wet on a grass pitch which is fair enough so they said we could go onto a hard standing pitch instead so all seemed OK. The next day we get a call from Lucy to say that the hard standing pitch was also now unsuitable bearing in mind that we are all packed up and kids excited to be going away, our 5 year old had packed the week prior and was super exited. The hard standing pitch apparently would need to be accessed by going over grass, new one on me but this also was now not an option. We then were offered a site caravan to use, not ideal but the family could still get to go away although not to our usual standard. This however was soon shattered by them stating it would not be on the days that we booked and requested we come whilst the kids were still at school. I said maybe we just turn up so that the manager could tell our children why they could not have a holiday and explain yet I was then to be accused of being threatening to which at no point did I threaten anyone and the recorded phone call has been requested in writing. Today I received an email from another manager Rhian Hughes who yet again slating me as an individual although I have not done anything wrong. My family deserves better then this and luckily we have friends on site at the moment who are going to take pictures of the park, I wonder if Alfred and Jason Jeffrey now how their staff are running the site but they are about to find out. Never in all the years of motorhoming have we come across such arrogance and rudeness and it will not be tolerated, plenty of parks around that are more professional run just a shame it’s too late to book anything at such short notice and my family have been left disappointed. In response to the reply please be aware that at no point did I become angry or rude which is why I have requested a copy of the call and together with emails and your reply here I will take legal action for deformation. My complaint concerning legal action was not about the pitch it was about your responses which including your reply here are simply not true and therefore people need to be warned and action taken to rectify your attitude

Bad experience Blood stained Pillows and Duvets (they do not care Bad experience Never accept thieir bedding as you never know what it hides. Our experience was Dirty Caravan and blood stained duvets and pillows. Although we had a cheap holiday with the Sun our feelings meant nothing and offered only the cost of the Holiday. Nothing for stress and wasted time. BE WARNED They just do not care as a company.