not up to date I booked the UN One hotel because the hotel had a pool for my kids. Unfortunately, while booking Jetsetter failed to mention that the pool was closed and will be closed for a month! Very Disappointed.

SCAM We joined Jetsetters after going to one of there presentations. It sounded good and so we tried using their service. After telling them to get info for a trip to the UK, we never heard from the rep again after two months. We called and still received no answer. In the meantime, we lost a great opportunity with Costco Travel. So we are out $5664 for membership which they have refused to refund. They are a big scam! Stay away!

Don't buy So far I have not been able… Don't buy So far I have not been able to find a good deal on it. I guess that's why they tell you use it each year and they will refund you if you haven't saved. Why use it at all when better deals are offered everywhere! I called for them to find me a room as I couldn't log in. Ben barely spoke English I could barely understand him! Tho program sucks don't waste your money!

Not a travel agent Please be aware that this company buys discount bulk rates from hotels and makes money by charging you full price. They made $120 off of our 2-night hotel stay. You are better off booking directly!

Bad First Time Experience I booked a boutique hotel in Charleston based on the information provided by Jetsetter. The hotel was nothing like the ad. It was under renovation and only had small rooms and extremely small baths. The details you expect from a nicer accommodation were all lacking. Cheap wine and plastic cups was the 5:00 wine and cheese event. No signs for checkin produced a confusing initial experience. Thin covers and no extra blanket made for a cold night. I think you get the idea. Jetsetter did not check out this property and sold me something much less that I expected.