Jetsetter is an ok source for travel information. Jetsetter is not as user friendly as expedia.com and travelocity.com. Jetsetter is primarily a source for upscale hotels in the most popular destinations. I would use Jetsetter more if they offered a larger number of travel services.

Feeling pretty scammed I placed a hold for a trip the other day on jetsetter which is supposed to only charge you 10% and then you have a few days to decide if you want to book it. I wanted to figure out flights etc...seemed very reasonable to me. If you chose not to book it you sacrifice the 10% which turns into a jetsetter credit, I was fine with that. Except they charged me for the hold and the entire booking, and now they are giving me the run around to get my money back saying that they are waiting for their contact at the resort to get back to them so they can refund my money...still no call back

Don't be fooled by the price, it's misleading We booked our girls weekend in Montreal through Jetsetter and the pricing included our local taxes and federal taxes specific to Canada and our Province. We assumed that we would be charged in Canadian dollars given the country and provincial taxes were displayed. I looked through their terms and conditions to ensure that it would be in Canadian dollars and no where on the site does is specify a currency. So we booked out hotel and were charged in US dollars which increased our price for 2 rooms by 300.00. I find this very misleading and the prices should clearly be stated as US dollars or all charges displayed as your local currency will be charged in US dollars. No where on their site does it state this so we are really disappointed and none of us will use this site again. I called the number and they basically told me you're SOL. Great customer service...NOT!!

Bad First Time Experience I booked a boutique hotel in Charleston based on the information provided by Jetsetter. The hotel was nothing like the ad. It was under renovation and only had small rooms and extremely small baths. The details you expect from a nicer accommodation were all lacking. Cheap wine and plastic cups was the 5:00 wine and cheese event. No signs for checkin produced a confusing initial experience. Thin covers and no extra blanket made for a cold night. I think you get the idea. Jetsetter did not check out this property and sold me something much less that I expected.

We bought into jetsetters in May- SCAM We bought into jetsetters in May, 2019. Went to use membership recently and could not get anybody to answer phone. Looks like they packed up and left us holding the bag of Uknow what. May have to go to attorneys for class action suit. Total SCAM!