This company is a scam This company is a scam , doubling the price of hotels you think your talking to. I was charged on my card 505 dollars for room and when I checked in the price was actually only 258 dollars. I have been trying to get a refund for over a week and can not get anyone to return my calls or email

Wish I would have read the small print Wish I would have read the small print. Thought I was booking directly with the Canadian hotel. I was quoted 140 CAD per night plus taxes, which was the hotels direct booking rate. It turned out the quoted rate was in USD and I was charged an extra 40 USD for God knows what. Very disappointed and I will go out of my way to avoid this company in the future.

No Refund policy I booked a reservation through Hotel Reservations by accident. The reservation was for a year in advance. They charged my account before I got their confirmation. They have a non-refundable policy. And now, if we need to cancel for any reason, they will not only get their fee but also the hotel charge. Don't get caught In their scam. Make sure you will not need to cancel if you use them.

They led me to believe I was talking to… They led me to believe I was talking to the motel reservation front desk and then charged me over $400 in fees to book my room. I called a second time not to get a room but to find out if they indicated they were the motel’s front desk. When I asked if I was talking to the hotel there reply was yes this is hotel reservation. Very unprofessional and plain out dishonest.

Fraudulent/Unauthorized Charges to CC prior to hotel check-in I made a reservation through reservations.com and was charged other charges that were not authorized on my credit card prior to checking into the hotel. There was no invoice or explanation for the additional charges. The charge for the hotel room booking was separate and agreed to. Both charges appeared on my credit card prior to checking into the hotel. I'm disputing the charge and taking this to media.