adriel burgos
GBThis company is a scam This company is a scam , doubling the price of hotels you think your talking to. I was charged on my card 505 dollars for room and when I checked in the price was actually only 258 dollars. I have been trying to get a refund for over a week and can not get anyone to return my calls or email
Steve Lane
GBWaste of time, avoid at all costs Also known as getaroom.com, they took a booking for a hotel which we had to attend a wedding at.They took full payment by card, sent confirmation email that the reservation was made, then 15 DAYS LATER I received an email to say that our 3 Star rated hotel was fully booked but they could put us in another, Unrated, hotel 9 MILES AWAY, AT NO EXTRA COST! Weekend ruined, cancelled and now waiting to see if I ever get my money back. AVOID THESE SCAMMERS AT ALL COSTS
MkL
CAScam! Don't use this site, just call the hotels directly. Calling from Canada, making a reservation for a hotel in Canada. At no time did the fraudster indicate the reservation would be in US$. I always immediately read the confirmation email. Called back instantly. I had to harass and harass to get it reversed. Called the hotel, I was about to be grossly overcharged. They indicated this site is a 3rd party booking through Expedia. They issued a refund, short $50. I am still harassing them for an explanation or the amount. I can't post this without a star. 1 star is over-selling their service. They are scammers. Don't ever book with them. I am working with Visa regarding this booking agency.
Egor Perov
GBI would give them zero stars if it was an option Quite simply the most disorganized travel agency we've ever used. Had to use the American Express dispute system to force the refund that they'we committed to in writing a month prior (and it took my wife multiple attempts and several hours to get that in writing). They are not malicious, but if you treasure your time, contract somewhere else.
Debbi Fetchik
GBNo Refund policy I booked a reservation through Hotel Reservations by accident. The reservation was for a year in advance. They charged my account before I got their confirmation. They have a non-refundable policy. And now, if we need to cancel for any reason, they will not only get their fee but also the hotel charge. Don't get caught In their scam. Make sure you will not need to cancel if you use them.