Scam! Don't use this site, just call the hotels directly. Calling from Canada, making a reservation for a hotel in Canada. At no time did the fraudster indicate the reservation would be in US$. I always immediately read the confirmation email. Called back instantly. I had to harass and harass to get it reversed. Called the hotel, I was about to be grossly overcharged. They indicated this site is a 3rd party booking through Expedia. They issued a refund, short $50. I am still harassing them for an explanation or the amount. I can't post this without a star. 1 star is over-selling their service. They are scammers. Don't ever book with them. I am working with Visa regarding this booking agency.

Left stranded in Jamaica and company kept refund Booked at a hotel in Jamaica on April, when we turned up, the resort turned us away because one of the party in our group was below the age of 18 (even though our reservation showed there was 1 child). The resort has since refunded hotel reservation, provided proof, yet the company still refuses to refund us the monies paid. It was a horrible experience which left us stranded in Jamaica without a hotel. I have written to the company many times, spoken to them on the telephone on multiple occasions, each time they pretend to speak to some team in the back office, say they will process refund in 3-5 days then nothing. This has been going on since April. I would highly recommend that no one ever use this website. I am in the process of securing legal representation to bring a lawsuit against this company.

SCAM SCAM SCAM This place is an absolute scam and ripoff, made a reservation for a town of destination and when I arrived I had no reservation and hotel was totally booked. This company made me a reservation 30 Mike's away with same hotel chain without my permission and charged my card. They refused to refund my money!!! DO NOT USE THIS SITE!!!!

Made a reservation through getaroom.com Made a reservation through getaroom.com. When my grandson arrived at the hotel, he was denied a room because he did not have the credit card that the reservation was made with. Now getaroom.com is denying a refund because "the cancellation policy states that it is non-refundable". A reasonable person would assume that if the hotel denied the room, then the reservation was cancelled and should be refunded, regardless of the policy. I still don't have a refund 4 months later.

Don't Be Fooled... These People Are Fraudulent: The True Meaning Of BAIT AND SWITCH. Total Liars That Make You Believe You Are Working WithThe Actual Hotel But In reality They Book The Room With Exspedia And Charge You 70.00 Extra. This Company Is A Third Party Trying To Get Your Money By Any Means Necessary And Really They Should Be Ashamed Of Themselves. I Tried To Cancel My Reservation In The Time Frame Allowed To Me And Well You Guessed It They Said It Was To Late. Note: Please Do Not Book With These People Save Yourself Aggravation And Irritation. Avoid At All Costs It's Absolutely "FRAUD" Never Will Happen To Me Again!!!