Scam! Don't use this site, just call the hotels directly. Calling from Canada, making a reservation for a hotel in Canada. At no time did the fraudster indicate the reservation would be in US$. I always immediately read the confirmation email. Called back instantly. I had to harass and harass to get it reversed. Called the hotel, I was about to be grossly overcharged. They indicated this site is a 3rd party booking through Expedia. They issued a refund, short $50. I am still harassing them for an explanation or the amount. I can't post this without a star. 1 star is over-selling their service. They are scammers. Don't ever book with them. I am working with Visa regarding this booking agency.

Fraudulent/Unauthorized Charges to CC prior to hotel check-in I made a reservation through reservations.com and was charged other charges that were not authorized on my credit card prior to checking into the hotel. There was no invoice or explanation for the additional charges. The charge for the hotel room booking was separate and agreed to. Both charges appeared on my credit card prior to checking into the hotel. I'm disputing the charge and taking this to media.

They led me to believe I was talking to… They led me to believe I was talking to the motel reservation front desk and then charged me over $400 in fees to book my room. I called a second time not to get a room but to find out if they indicated they were the motel’s front desk. When I asked if I was talking to the hotel there reply was yes this is hotel reservation. Very unprofessional and plain out dishonest.

Waste of time, avoid at all costs Also known as getaroom.com, they took a booking for a hotel which we had to attend a wedding at.They took full payment by card, sent confirmation email that the reservation was made, then 15 DAYS LATER I received an email to say that our 3 Star rated hotel was fully booked but they could put us in another, Unrated, hotel 9 MILES AWAY, AT NO EXTRA COST! Weekend ruined, cancelled and now waiting to see if I ever get my money back. AVOID THESE SCAMMERS AT ALL COSTS

email went to junk mail at hotmail I have yet received an email confirmation!. Also, luckily I printed out this page even though there was no indication to do so. The printed version was just this page with all the misc stuff also. Reservation making procedure great. RECEIVED EMAIL BUT WENT TO JUNK MAIL. SORRY, DISREGARD PREVIOUS COMMENT