customeremma
GBthey called for every thing it was great They called every time something came up and made sure to ask me what I wanted to do. It was a great experience. I’ll leave another review once we’re actually go and come back from vacation. So far an amazing start!
Joanne
GBI was waiting for a response to my… I was waiting for a response to my current Booking. After an email to support I got an immediate response. My reservations were finalized within a day.
Gary Gordon
GBVivian was very helpful and… Vivian was very helpful and professional. He answered all my questions and found me the exact flight that we were looking for. He also quickly answered my request for seating, as well as adding our frequent flyer and TSA numbers to the flight ticket.
Christine xu
GBTerrible Experience I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic,( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!
Estrada Estrada
GBVery honest and professional company Many companies post a tentative price online, once you make the purchase they calla you and tell you that that flight is no longer available and try to sell you a very expensive one. Altos Travel honors they price. Not only the online transaction but they also call you and verify that your are satisfied. My agent Bryan Lee was a very knowledgeable and well educated person, he called me and made sure everything was ok witj my reservation. Thank you all for such great service.