Terrible Experience I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic，( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!

I was waiting for a response to my… I was waiting for a response to my current Booking. After an email to support I got an immediate response. My reservations were finalized within a day.

Situation was handled quickly. The service was good considering that I booked my flight and got a call a few minutes later saying that flight was unavailable. Not sure why I was able to book itin the first place, but I was a little upset that I had put in my transfers with the resort, and had to call and change them. Overall, it was handled quickly.

Found you on the internet by chance… Found you on the internet by chance while trying to book plane tickets. Vivian was able to assist me with the purchase and the best part is…. THE PRICE!!!! I saved close to half what I was finding elsewhere. Thank you. I will be using your services again. Sincerely, E. Woolley

Travel confirmed not left pending Prices were reasonable and easy to compare as were the flights time and total travel time. It made picking the flights very quick and easy. Also, Altos travel actually went through whereas other travel engines put the transaction as pending and never were confirmed.