Very accommodating and fast response turnaround Very accommodating and fast response . Great with communicating details and made sure I had a good experience while taking out my flight

Terrible Experience I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic，( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!

Very honest and professional company Many companies post a tentative price online, once you make the purchase they calla you and tell you that that flight is no longer available and try to sell you a very expensive one. Altos Travel honors they price. Not only the online transaction but they also call you and verify that your are satisfied. My agent Bryan Lee was a very knowledgeable and well educated person, he called me and made sure everything was ok witj my reservation. Thank you all for such great service.

I was waiting for a response to my… I was waiting for a response to my current Booking. After an email to support I got an immediate response. My reservations were finalized within a day.

Sofia Sofia, follow up with me and update me On the status of my E tickets, and she also took the time to explain to me what was included and I greatly appreciate that. Sofia provided excellent customer service.