Very accommodating and fast response turnaround Very accommodating and fast response . Great with communicating details and made sure I had a good experience while taking out my flight

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.

About an hour after I booked my flight About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.

Sofia Sofia, follow up with me and update me On the status of my E tickets, and she also took the time to explain to me what was included and I greatly appreciate that. Sofia provided excellent customer service.

Travel confirmed not left pending Prices were reasonable and easy to compare as were the flights time and total travel time. It made picking the flights very quick and easy. Also, Altos travel actually went through whereas other travel engines put the transaction as pending and never were confirmed.