Sofia Sofia, follow up with me and update me On the status of my E tickets, and she also took the time to explain to me what was included and I greatly appreciate that. Sofia provided excellent customer service.

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.

they called for every thing it was great They called every time something came up and made sure to ask me what I wanted to do. It was a great experience. I’ll leave another review once we’re actually go and come back from vacation. So far an amazing start!

A representative reached out with a… A representative reached out with a more than adequate replacement for fairs I had requested that were no longer available. Same price. Great experience!

very helpful and friendly agent -