kim ross
GBI have to be honest I have to be honest. I was very hesitant to purchase tickets from Altos. I took a chance as they had the best-priced tickets on a flight that was sold out from the airline. Altos had excellent customer service and was friendly, helpful, and patient. I waited until I returned from my trip to write this review. They are a relatively new company that is doing an outstanding job. I will absolutely book my upcoming trips with them. Thank you Altos! A+ -Kim
Matija
GBManaged to get tickets i was not able… Managed to get tickets i was not able to get otherwise through search engines without paying absurd amounts of money. Overall very happy about it. I did get a call that my original airfare i booked could not be completed due to there being an upcharge and i had to pay extra- not a terrible amount of money, still cheaper than Expedia , Google flights etc, so overall a good deal but slightly annoying. I will use altostravel again for sure, this is my second experience purchasing tickets through them. I can’t quite understand how it works, but it works. I appreciated the calls to confirm all was booked and ready.
Christine xu
GBTerrible Experience I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic,( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!
Estrada Estrada
GBVery honest and professional company Many companies post a tentative price online, once you make the purchase they calla you and tell you that that flight is no longer available and try to sell you a very expensive one. Altos Travel honors they price. Not only the online transaction but they also call you and verify that your are satisfied. My agent Bryan Lee was a very knowledgeable and well educated person, he called me and made sure everything was ok witj my reservation. Thank you all for such great service.
Natasha Barton
GBAbout an hour after I booked my flight About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.