Very accommodating and fast response turnaround Very accommodating and fast response . Great with communicating details and made sure I had a good experience while taking out my flight

Outstanding Service! I have had the pleasure of working with your company on two occasions - both with Vivien. My experience has been outstanding. Vivien is extremely knowledgeable - friendly and efficient. I commend Altostravel for having such a great team member on your staff. I will definitely use your services again and also recommend to my friends. Many thanks!

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.

Vivian was very helpful and… Vivian was very helpful and professional. He answered all my questions and found me the exact flight that we were looking for. He also quickly answered my request for seating, as well as adding our frequent flyer and TSA numbers to the flight ticket.

Situation was handled quickly. The service was good considering that I booked my flight and got a call a few minutes later saying that flight was unavailable. Not sure why I was able to book itin the first place, but I was a little upset that I had put in my transfers with the resort, and had to call and change them. Overall, it was handled quickly.