About an hour after I booked my flight About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.

Managed to get tickets i was not able… Managed to get tickets i was not able to get otherwise through search engines without paying absurd amounts of money. Overall very happy about it. I did get a call that my original airfare i booked could not be completed due to there being an upcharge and i had to pay extra- not a terrible amount of money, still cheaper than Expedia , Google flights etc, so overall a good deal but slightly annoying. I will use altostravel again for sure, this is my second experience purchasing tickets through them. I can’t quite understand how it works, but it works. I appreciated the calls to confirm all was booked and ready.

Vivian was very helpful and… Vivian was very helpful and professional. He answered all my questions and found me the exact flight that we were looking for. He also quickly answered my request for seating, as well as adding our frequent flyer and TSA numbers to the flight ticket.

very helpful and friendly agent -

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.