Crystal St Onge
GBBait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.
Estrada Estrada
GBVery honest and professional company Many companies post a tentative price online, once you make the purchase they calla you and tell you that that flight is no longer available and try to sell you a very expensive one. Altos Travel honors they price. Not only the online transaction but they also call you and verify that your are satisfied. My agent Bryan Lee was a very knowledgeable and well educated person, he called me and made sure everything was ok witj my reservation. Thank you all for such great service.
Monique Chiolo
GBOutstanding Service! I have had the pleasure of working with your company on two occasions - both with Vivien. My experience has been outstanding. Vivien is extremely knowledgeable - friendly and efficient. I commend Altostravel for having such a great team member on your staff. I will definitely use your services again and also recommend to my friends. Many thanks!
Julie Lang
GBA representative reached out with a… A representative reached out with a more than adequate replacement for fairs I had requested that were no longer available. Same price. Great experience!
Customer
GBSofia Sofia, follow up with me and update me On the status of my E tickets, and she also took the time to explain to me what was included and I greatly appreciate that. Sofia provided excellent customer service.