Managed to get tickets i was not able… Managed to get tickets i was not able to get otherwise through search engines without paying absurd amounts of money. Overall very happy about it. I did get a call that my original airfare i booked could not be completed due to there being an upcharge and i had to pay extra- not a terrible amount of money, still cheaper than Expedia , Google flights etc, so overall a good deal but slightly annoying. I will use altostravel again for sure, this is my second experience purchasing tickets through them. I can’t quite understand how it works, but it works. I appreciated the calls to confirm all was booked and ready.

Situation was handled quickly. The service was good considering that I booked my flight and got a call a few minutes later saying that flight was unavailable. Not sure why I was able to book itin the first place, but I was a little upset that I had put in my transfers with the resort, and had to call and change them. Overall, it was handled quickly.

they called for every thing it was great They called every time something came up and made sure to ask me what I wanted to do. It was a great experience. I’ll leave another review once we’re actually go and come back from vacation. So far an amazing start!

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.

About an hour after I booked my flight About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.