Travel confirmed not left pending Prices were reasonable and easy to compare as were the flights time and total travel time. It made picking the flights very quick and easy. Also, Altos travel actually went through whereas other travel engines put the transaction as pending and never were confirmed.

About an hour after I booked my flight About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.

Situation was handled quickly. The service was good considering that I booked my flight and got a call a few minutes later saying that flight was unavailable. Not sure why I was able to book itin the first place, but I was a little upset that I had put in my transfers with the resort, and had to call and change them. Overall, it was handled quickly.

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.

Very accommodating and fast response turnaround Very accommodating and fast response . Great with communicating details and made sure I had a good experience while taking out my flight