Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.

A representative reached out with a… A representative reached out with a more than adequate replacement for fairs I had requested that were no longer available. Same price. Great experience!

Terrible Experience I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic，( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!

Very accommodating and fast response turnaround Very accommodating and fast response . Great with communicating details and made sure I had a good experience while taking out my flight

It was really a great ticket booking… It was really a great ticket booking experience with altos travel .. support team provided a good option to select cheap tickets