About an hour after I booked my flight About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.

Terrible Experience I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic，( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!

Outstanding Service! I have had the pleasure of working with your company on two occasions - both with Vivien. My experience has been outstanding. Vivien is extremely knowledgeable - friendly and efficient. I commend Altostravel for having such a great team member on your staff. I will definitely use your services again and also recommend to my friends. Many thanks!

Very honest and professional company Many companies post a tentative price online, once you make the purchase they calla you and tell you that that flight is no longer available and try to sell you a very expensive one. Altos Travel honors they price. Not only the online transaction but they also call you and verify that your are satisfied. My agent Bryan Lee was a very knowledgeable and well educated person, he called me and made sure everything was ok witj my reservation. Thank you all for such great service.

Bait and Switch Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.