I had to cancel the train I had to cancel the train, but you helped me with my quick inquiry. Thank you so much. I think I'll continue to use OmiO in the future.

This is amazing This is amazing, in a no time you chat with someone who helps you to change your tickets in a minute.

Rodrigo gave exceptional service… If it wasn’t for Rodrigo I would be giving less stars. Their compassion and care made me feel heard and they did everything to help me with two separate issues. They were very informative and I hope they are recognised for their exceptional service.

It was really easy to book the tickets It was really easy to book the tickets. I had to do a change and it was a little bit more challenging. I had to get into the phone. Fortunatelly Jorge picked up my request and helped me to do the change. The customer care is at really high level. I've felt myself contained with the work Jorge did and how he solved my problem. I'm waiting for my next opportunity to use OMIO again.

Firstly Omio customer service said that… Firstly Omio customer service said that I can not change the ticket typo problem. But they solve the problem, contacting with Iryo Thanks about it.