Phil
GBLiving in the US it is great to have… Living in the US it is great to have one app were you can plan & book European travel - plane/rail/bus instantly at a great price. On my last trip there was a rail strike in the UK & I had to change my plans, I was able to book a bus & Omio refunded the rail ticket without question - wonderful service.
Daniel
AUNelson made my day after having my… Nelson made my day after having my passport stolen he got me the refund put me back on track with getting things sorted, thanks again mate.
Elizabeth Roth
GBNicole F Nicole F. Was extremely patient and helpful. She was kind when I was stressed and she was able to get me sorted in time to make my trip seamless. I cannot thank her enough!
Haley
KRI made a wrong reservation by my… I made a wrong reservation by my mistake. But omio supports team Daisy helped me alot with her kindness. She modified my tickets to the one that I originally supposed to. Also she gave me promotion code for some tickets that wasn't refundable. So it was exactly same with refundable ones despite the train companies service terms! And unlike other companies, team Omio give quick response. Thanks a lot, Omio and Daisy!
avs
TRDear Sirs Dear Sirs , Mr.Nikolay from customer service helped us a lot regarding the date change of our ticket . He was very proffesional and kind . On the other hand , it is a big shame for you , i mean your Omio Mobile app ! It is not working properly and till today we reached your live customer service , your Omio App was NOT working . When we tried to change change/modify our ticket , it says a problem accured sorry . I hope you will fix it soon .