Rodrigo gave exceptional service… If it wasn’t for Rodrigo I would be giving less stars. Their compassion and care made me feel heard and they did everything to help me with two separate issues. They were very informative and I hope they are recognised for their exceptional service.

Had to change a booking Had to change a booking, Omio customer service was swift and effective. Had my booking changed to a satisfactory date and time within 10 minutes. Very impressed.

I had to cancel the train I had to cancel the train, but you helped me with my quick inquiry. Thank you so much. I think I'll continue to use OmiO in the future.

Nelson made my day after having my… Nelson made my day after having my passport stolen he got me the refund put me back on track with getting things sorted, thanks again mate.

I needed to make a change to a ticket… I needed to make a change to a ticket that could not be changed on the app. Bojidar, in support, followed all the rules to get it done and stayed with me through the whole process very patiently. Thank you!