Brenda Foss
GBShine Shine, knew I needed help with my reservations, as I need to see my very ill friend. I wanted to book a flight from my original destination in SF, to Fresno. She took the time to completely redo do my reservation so I could fly into Fresno. She was wonderful, so caring and efficient. I love her. I want her Manager to see this review and a copy of this placed in her file. Please give her a raise. Respectfully submitted. Brenda J. Foss
Francesca Cerchione
GBVery helpful customer service I wound up using this service via ITA Airlines. I needed to change my ITA flight and their number came up. The employee that helped me, Shine, was like a booking angel. Her customer service was superb. She was helpful, sweet to work with and an excellent problem solver. They offer better customer service than airlines and I would use them again.
Cynthia Clark
GBThe contact person Anton at ext 10004… The contact person Anton at ext 10004 was great. He demonstrated Commitment to Excellence. He assured me that this call was legit and that I had no worries. He stayed on the phone with me until the very end. He also kept me informed and explained the process to the fullest.
Denis Sullivan
GBAnton went above and beyond for me when… Anton went above and beyond for me when everything was going wrong. Truly EXCEPTIONAL customer service, I couldn’t be more grateful, sincerely THANK YOU ANTON. EXCELLENT HELP!!
Karen Kedmi
GBJohn was extremely knowledgeable John was extremely knowledgeable, patient and thorough in dealing with my very unique situation. He resolved an issue that required a level headed individual. He made my experience pleasant and remarkably easy. Thank you John!