Very helpful customer service I wound up using this service via ITA Airlines. I needed to change my ITA flight and their number came up. The employee that helped me, Shine, was like a booking angel. Her customer service was superb. She was helpful, sweet to work with and an excellent problem solver. They offer better customer service than airlines and I would use them again.

The company is a scam! The company is a scam!! They are not associated with whatever companies they pretend to be. My partner though she was calling SAS but I’ve been seeing many comments about them posing as a mediator for whatever company. It’s a scam. There is no doubt. Do not trust the positive reviews here, they barely even makes sense when you read them.

I have no words to express the great… I have no words to express the great and efficient service I received from your agent Rebecca. She’s extremely professional and accurate and above all very kind. She’s there to help every single individual with their travel needs. I wish you have more personal like your agent Rebecca. In fact that I was so pleased with the service, I am planning from now on all my flight plans with her. Thank you kindly Carlos J Carbonell.

I missed my return flight to Las Vegas I missed my return flight to Las Vegas, i tried to confirm it at the airport but no one helped me, so i looked up online airline help desk and dialed a number somehow i was get connected with First fly travel. I ask the agent to find next available option for me. He just went ahead and found a very decent flight timing with a reasonable price where other agents were asking more then 5k. Overall its an amazing experience with First Fly Travel. I really recommend there service. Thank you again for saving my day!!!

Shine Shine, knew I needed help with my reservations, as I need to see my very ill friend. I wanted to book a flight from my original destination in SF, to Fresno. She took the time to completely redo do my reservation so I could fly into Fresno. She was wonderful, so caring and efficient. I love her. I want her Manager to see this review and a copy of this placed in her file. Please give her a raise. Respectfully submitted. Brenda J. Foss