Cynthia Clark
GBThe contact person Anton at ext 10004… The contact person Anton at ext 10004 was great. He demonstrated Commitment to Excellence. He assured me that this call was legit and that I had no worries. He stayed on the phone with me until the very end. He also kept me informed and explained the process to the fullest.
Alan Cvelbar
INI missed my return flight to Las Vegas I missed my return flight to Las Vegas, i tried to confirm it at the airport but no one helped me, so i looked up online airline help desk and dialed a number somehow i was get connected with First fly travel. I ask the agent to find next available option for me. He just went ahead and found a very decent flight timing with a reasonable price where other agents were asking more then 5k. Overall its an amazing experience with First Fly Travel. I really recommend there service. Thank you again for saving my day!!!
Charles Belcher
GBBE VERY CAREFUL. I WAS UNDER THE IMPRESSION I WAS COMMUNICATING WITH ALASKA AIRLINES. OUR FLIGHT WAS MISSED. I WAS MISLED THROUGH THE ENTIRE PROCESS. I WAS CHARGED 1692.42 SERVICE CHARGE ( OR SOMETHING, I COULD NOT GET AN EXPLANATION. ) IN ADDITION TO THE COST OF THE TICKETS. PLEASE CONSUMERS, BE CAREFUL.
Tia Howard
GBAnton was awesome he helped me very well his customer service we great I hope I hope I get him everything I call he's definitely going to help to finish on Friday Anton was awesome he helped me very much he will continue to help me and others he's great at his job and has patience and keeps his cool
Tom
GBStuck in London lost passport… Stuck in London my passport maybe locked in a closed cafe and London BA offices closed for the night. Called BA in San Francisco and fell into the hands of Nicholas. After four hours on the phone Nicholas calmed me down issued a new ticket. Cafe opened found my passport and was even seated with my partner. Never would have happened without Nicholas’ skill and patience. Thank you, Nicholas