BE VERY CAREFUL. I WAS UNDER THE IMPRESSION I WAS COMMUNICATING WITH ALASKA AIRLINES. OUR FLIGHT WAS MISSED. I WAS MISLED THROUGH THE ENTIRE PROCESS. I WAS CHARGED 1692.42 SERVICE CHARGE ( OR SOMETHING, I COULD NOT GET AN EXPLANATION. ) IN ADDITION TO THE COST OF THE TICKETS. PLEASE CONSUMERS, BE CAREFUL.

Terrible Experience Total Scammers They pretended to be KLM Airlines and ripped me off for $1,600.00 telling me that they were going to refund the $7,300 I spent on return airline tickets, after they received my money the women named Jayde sent me a text and said that they could not refund my money for the tickets because I didn’t have a refundable ticket ? What was she talking about, why would I have tried to get my money back from her if I had bought a refundable ticket ? If something doesn’t make sense, stop and think before giving them money. They are total scammers, don’t be fooled.

John was extremely knowledgeable John was extremely knowledgeable, patient and thorough in dealing with my very unique situation. He resolved an issue that required a level headed individual. He made my experience pleasant and remarkably easy. Thank you John!

Anton was awesome he helped me very well his customer service we great I hope I hope I get him everything I call he's definitely going to help to finish on Friday Anton was awesome he helped me very much he will continue to help me and others he's great at his job and has patience and keeps his cool

Stuck in London lost passport… Stuck in London my passport maybe locked in a closed cafe and London BA offices closed for the night. Called BA in San Francisco and fell into the hands of Nicholas. After four hours on the phone Nicholas calmed me down issued a new ticket. Cafe opened found my passport and was even seated with my partner. Never would have happened without Nicholas’ skill and patience. Thank you, Nicholas