Shine Shine, knew I needed help with my reservations, as I need to see my very ill friend. I wanted to book a flight from my original destination in SF, to Fresno. She took the time to completely redo do my reservation so I could fly into Fresno. She was wonderful, so caring and efficient. I love her. I want her Manager to see this review and a copy of this placed in her file. Please give her a raise. Respectfully submitted. Brenda J. Foss

Joseph made my trip smooth and… Joseph made my trip smooth and pleasant. He followed up with me until I reach my destination. Exceptional customer service. Joseph thank you very much.

I missed my return flight to Las Vegas I missed my return flight to Las Vegas, i tried to confirm it at the airport but no one helped me, so i looked up online airline help desk and dialed a number somehow i was get connected with First fly travel. I ask the agent to find next available option for me. He just went ahead and found a very decent flight timing with a reasonable price where other agents were asking more then 5k. Overall its an amazing experience with First Fly Travel. I really recommend there service. Thank you again for saving my day!!!

BE VERY CAREFUL. I WAS UNDER THE IMPRESSION I WAS COMMUNICATING WITH ALASKA AIRLINES. OUR FLIGHT WAS MISSED. I WAS MISLED THROUGH THE ENTIRE PROCESS. I WAS CHARGED 1692.42 SERVICE CHARGE ( OR SOMETHING, I COULD NOT GET AN EXPLANATION. ) IN ADDITION TO THE COST OF THE TICKETS. PLEASE CONSUMERS, BE CAREFUL.

The company is a scam! The company is a scam!! They are not associated with whatever companies they pretend to be. My partner though she was calling SAS but I’ve been seeing many comments about them posing as a mediator for whatever company. It’s a scam. There is no doubt. Do not trust the positive reviews here, they barely even makes sense when you read them.