customer
GBVery easy to make reservations Very easy to make reservations. Friendly and helpful staff. Due to flight cancellations we returned five days later than planned and there was no issue leaving our car longer. Prompt pickup at the airport.
Tinkflyz
GB***** Premium service @ Park Ride Fly USA ***** Lowest rates @ Philly int’nal and trust me when I say, I did my research. Lol. Transaction was seamless from the ease of reservation, shuttle, departure, arrival, pick-up and prompt return delivery of your own vehicle. It was running & waiting for us when the shuttle pulled in. They packed our luggage back in the car & we were out of there in less than 5 minutes. I kid you not!!. Theee quickest service I’ve ever received at a park/fly business.
customer
GBEveryone was super helpful from arrival… Everyone was super helpful from arrival to leaving the lot. I had a ticket from a 3rd party reservation so the code wouldn't scan. A man was super helpful and kind and helped me get in the lot. When leaving, I had misplaced the code that he gave me and the woman checking me out was super helpful and kind as well. The drivers were also very positive and helpful. Thank you for helping a stressful day be less stressful.
customer
GBMostly easy Online booking was easy, then the parking and shuttle were mostly easy too. There was an issue with the kiosk that scanned our printed booking though and a lady waved us through as we were first parking. But then as we were leaving, the same issue was still present and the guy checking us out had to work rather hard to get the reservation read and sorted. He did though and we were still only charged the initial booking. Would have been nice to sort the issue at first though so it didn't take so much extra time.
Julie
GBWas not a good experience I would not recommend ParkRideFly (parkrideflyusa.com) / Park N Fly (pnf.com). I booked through ParkRideFly and communicated with Park N Fly. I made my reservation about 2 weeks before my trip. It directed me to drop my car at a hotel near the airport. When I arrived at the hotel at 5 am to drop my car, it was locked. There was no way to contact a person at the parking company. After many, many phone calls to the hotel reservation number, I found out that the hotel was undergoing renovations and was not participating in the airport parking program. I rushed back to the airport to park and barely made my flight. When I returned home from my trip I contacted ParkRideFly / Park N Fly, they agreed to refund my pre-payment. However, the next day I was notified by my bank that the refund had been cancelled by ParkRideFly / Park N Fly. That was it. I will never use them again. I disputed the charge on my card and received the refund. I’m very disappointed that AARP would recommend this service. Not a good experience.