BETTER PARKING BUSINESSES OUT THERE Needed to change days on reservation. Called number, received message to email which I did. No person answers phone. No response to email. Guess you have to dispute it with credit card company, then find other parking service. Wish businesses would recognize that if you're calling, you would like to get more than an instruction on how you can spend EVEN more time completing what should be a simple request.

Mostly easy Online booking was easy, then the parking and shuttle were mostly easy too. There was an issue with the kiosk that scanned our printed booking though and a lady waved us through as we were first parking. But then as we were leaving, the same issue was still present and the guy checking us out had to work rather hard to get the reservation read and sorted. He did though and we were still only charged the initial booking. Would have been nice to sort the issue at first though so it didn't take so much extra time.

Great experience! We were nervous as we have never used this type of service before. We were very pleasantly surprised as we pulled into the lot at 4:30 AM, were greeted immediately, told where to park and were picked up almost immediately. We were taken right to our airline entrance. When we arrived back, we called the number and we were picked up in less than a minute and returned right to our vehicle. Great experience - will definitely use again!

You won't accept my password and will not allow a change I have an frequent parker account, but it would not accept my password. I wanted to get points for my upcoming parking event. It did not accept my prior acceptable password so I tried to get a temporary password, but it was never sent to my email account (even though it says a temp password was sent). I tried several times. Could you please see why I cannot change my password?

Was not a good experience I would not recommend ParkRideFly (parkrideflyusa.com) / Park N Fly (pnf.com). I booked through ParkRideFly and communicated with Park N Fly. I made my reservation about 2 weeks before my trip. It directed me to drop my car at a hotel near the airport. When I arrived at the hotel at 5 am to drop my car, it was locked. There was no way to contact a person at the parking company. After many, many phone calls to the hotel reservation number, I found out that the hotel was undergoing renovations and was not participating in the airport parking program. I rushed back to the airport to park and barely made my flight. When I returned home from my trip I contacted ParkRideFly / Park N Fly, they agreed to refund my pre-payment. However, the next day I was notified by my bank that the refund had been cancelled by ParkRideFly / Park N Fly. That was it. I will never use them again. I disputed the charge on my card and received the refund. I’m very disappointed that AARP would recommend this service. Not a good experience.