Good Experience Reserving parking was very easy as well as actually parking the car. We had prepaid which made a world of difference. Unfortunately, our flight was delayed by two hours and we were not able to pick up our car when scheduled. This resulted in more fees (☹️) for us. There was also some confusion about how to exit because the machine would not take our barcode. On the plus side, when we retrieved our luggage, all we had to do was text and someone came right away.

Great lot parking overall Great lot parking overall; the attendant was wonderful upon our arrival and departure after we returned from our trip. My only complaint is the shuttle driver - he drove a bit too fast on the way back from the airport taking us to our vehicles ; tossing us around in the shuttle.

Drop off location inconvenient They provided a great service. The only complaint I have is that I was not aware of the drop off location at terminal one. I thought that we were going to be dropped off in departures. It was quite a long distance between our drop off and the actual departure area in the main terminal.

Everyone was super helpful from arrival… Everyone was super helpful from arrival to leaving the lot. I had a ticket from a 3rd party reservation so the code wouldn't scan. A man was super helpful and kind and helped me get in the lot. When leaving, I had misplaced the code that he gave me and the woman checking me out was super helpful and kind as well. The drivers were also very positive and helpful. Thank you for helping a stressful day be less stressful.

Inconsistent pricing Everything was fine until my sister booked her reservation on the same site five minutes after me for the exact same dates and times and got a lower rate. Did not realize that this was a third party booking site until I contacted the company to question the pricing difference.