10 March I took the flight with my… 10 March I took the flight with my family and friends from Bangkok to Krabi TG241 . When the staff serve a meal I found a big hair inside my sandwich and i start to feel Vomit because breakfast time, also my daughter vomit during the flight. THIS IS UNACCEPTABLE FOR A BIG COMPANY LIKE THAI AIRWAYS. I save a photo of this "sandwich" The staff tell me to contact the company.... And no one answered......

Thai Airlines cancelled a flight I had… Thai Airlines cancelled a flight I had back in 2020, due to COVID and despite completing their online voucher refund site - nothing heard back whatsoever! From what I've read their are lots of other customers in the same boat as me .... how have they been allowed to get away with this crime?

Miserable experience I was looking forward to flying Thai Airlines. Flight wasn't cheap one way £995 LHR however, it was 13hrs straight through to london no changes brilliant. Oh dear, not so brilliant. Horrible Horrible where to begin. Seating can you make it any smaller, food order vegetarian safe side bad bad choice disgusting. Cabin cold why do you want to freeze your passengers on 13hour flight. Staff surley as cold as the cabin temperature. Service definitely not with a smile. Never fly this airline again,NO!!! rather extract my back teeth.

Abysmal customer service dept This airline has declined over last 19 yrs with aircraft poorly maintained.. broken tables, poor IFE. Last flight in Nov 23 snagged a pair of jeans on sharp jagged metal pin under seat. All noted with flight attendant, pictures etc all sent to customers services who say nothing wrong with seat. Evidence is clear attended agreed at the time. Now a tin pot airline who lie and retain money on cancelled flights … hope BA returns to Bangkok.

Thai cancelled the flight from… Thai cancelled the flight from Frankfurt to Bangkok, Oct 2023, and put the passengers through hell, not having a clear plan set up for hosting us at hotels, etc (I had to take my own cab to a hotel that eventually we heard about, an hour or so after waiting at luggage). Then I was put on another flight via Singapore, 1.5 days later. The flight was about Oct 10, 2023, and per EU regulations, Thai Air owed us compensation. Thai Air would bounce me around during calls & emails and finally said an office in the USA had to provide the compensation. It is now 19 April 2024, and I have yet to hear or receive anything from them. I will never book with Thai again and suggest you strongly consider other options yourself. Their flights may be cheaper than others, but you get what you pay for. In fact, you don't even get what you pay for at a lower price.