Nenya
DKMeh… Departure and arrival as planned, and luggage made the flights as well (including transit). The food is horrible and entertainment quite a boring selection - yes, that matters on +10 hours flights. Space s***s, but I guess it’s like that everywhere these days, when you fly monkey class.. But not the worst I’ve tried though. Service onboard is so-so.
Lina
GBVery poor service I flew codeshare with Thai Air, having booked on Turkish Airlines. I tried to book seats on the phone for our return flight, as we did not book direct with Thai Airlines. Kept on hold, no reply. At the airport all seats booked on the return flight to Turkey. My husband and I had to seat separately, both in middle seats - 3 seat plane. We ordered vegetarian food, and ended up with inedible vegan food! Obviously, Thai does not understand the difference between vegetarian and vegan. Entertainment on plane was poor, I had to ask for a blanket on an overnight flight as they had not put one on my seat. No amenity kit given, unlike Turkish Airlines. Cabin crew, practically non existent, after serving food. Avoid this airline, unless you are looking for below par service.
Steve Wain
GBThai Airlines cancelled a flight I had… Thai Airlines cancelled a flight I had back in 2020, due to COVID and despite completing their online voucher refund site - nothing heard back whatsoever! From what I've read their are lots of other customers in the same boat as me .... how have they been allowed to get away with this crime?
King Kong
THDirty old plane with awful rubbish… Dirty old plane with awful rubbish interior. Never again! One star is too much! Don‘t fly Thai!
julia
GBMiserable experience I was looking forward to flying Thai Airlines. Flight wasn't cheap one way £995 LHR however, it was 13hrs straight through to london no changes brilliant. Oh dear, not so brilliant. Horrible Horrible where to begin. Seating can you make it any smaller, food order vegetarian safe side bad bad choice disgusting. Cabin cold why do you want to freeze your passengers on 13hour flight. Staff surley as cold as the cabin temperature. Service definitely not with a smile. Never fly this airline again,NO!!! rather extract my back teeth.