Alayna Ford: was perfect. Alayna Ford: Has been incredible helpful with all my difficulties ticket with AeroMexico! She has been very courteous, patient, and caring understanding my difficulties with flying during COVID. She has gone above the call of duty to fix my problems. Her job has been perfect. She is a wonderful person to have on my side!

I got a call from you after I booked a… I got a call from you after I booked a flight during the conversation the lady said I need to replay with I agree after the getting the confirmation email. I got the email and said I responded back saying decline. Because I had to change the trip dates. I was charged for a departure flight and a separate charge for return flight. I was never given any tickets. I did get a email response back after I declined asking why and said she would call me right back and 3 hours later no call or email. I looked at the phone number on the email and get nothing. Never use this company total Scam.

After booking a flight After booking a flight, and receiving written confirmation documents, I got a call from Farebooth sayng that the confirmation is no longer valid. HOWEVER, he could book me on another flight, which would cost more. He said that since it was within the 24 hour cancellation time there should be no problem. He even said he would look after that. After 5 days, I still didn't see the refund and contacted him again. He said that it could up to 10-15 days to clear. So I waited, and waited. Contacted the agent again and he assured me that the request cancellation was put in. He suggested I contact Travelocity and my bank to iron this out. So I did, and they could not find any evidence of the cancellation. I did a check on the Farebooth web site and THEY still show this as active. BTW - The new ticket was not only higher price, but on the SAME PLANE.

Scam Scam. They have other portals/names as well, such as topflightfares and faresfeed. In the best case, they will sell you a low priced ticket through one of their portals, then you will receive an email telling that your ticket is suspended and they are expecting you to call them. When you call, they will tell you the ticket is not available and will try to force you to buy the next avaiable ticket that they offer. I guess in this stage, they will charge an absurd amount of agency fees as they have your card details, but I never got there as the "agent" was talking very disrespectfully and she repelled me immediately. I asked them to cancel any ongoing service with me, and not to charge my card. They already can't, as I have to authorize each individual payment via application, but it will be interesting to see if they try or not. Stay away.

Horrendous Horrendous, ivy thomas was rude and pushy, they tried to upcharge me after my ticket was pending then simply wanted to price match from a different company, they are horrible, DO NOT USE THIS COMPANY EVER!!!