Overall Great Products & Service Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but the box had been overstuffed and was barely taped adequately. Packages of toilet paper were exposed where the box closed and were taped over, so when I unpacked them, the wrapping stuck to the box tape. About half of the rolls were crushed or misshapen, which isn't a good presentation to guests. Toilet paper isn't fragile, so I understand spending less on packaging, but a sturdier box that fully encloses the product would prevent some of this damage.

Missing order of conditioner I ordered shampoo, conditioner, body lotion, and body wash. Three of my products were shipped except for the conditioner. I contacted your customer support team and I was told the conditioner was on backorder. No one had reached out to me prior to notify me of this. Additionally, the conditioner was supposed to have been received by now but it still hasn't. I am still continuously having to reach out to your customer service team about the whereabouts. I will not be using your company ever again.

I originally had a few questions so I… I originally had a few questions so I called Mayfair Hotel Supply directly and spoke to Lauren. She and Kimmy both got back to me in a timely manner after I placed my order. My item was delivered to the front door without damage and fairly quickly after order was placed. The item I ordered was much less expensive and in stock as compared to other companies I contacted. Thank you Mayfair Hotel Supply Co.

I ordered a bell man's cart about 30… I ordered a bell man's cart about 30 days ago and still haven't received it. I have inquired about a shipping date and while the responses have been timely, they can't give me an estimated shipping window. My credit card was charged at the time of the order, so this item has been paid for now for some time.

Quick easy service Quick easy service, nice variety of products, they work well with my short-term rental properties and my guests are happy to have this supplied to them during their stay. Mayfair Hotel Supply has quality products, quick ship and reliable service.