Quality Products Last month, I ordered for the first time from Mayfair Hotel Supply. I placed an order for a case of each of the following individual sizes: Ecoessential Ecossential Elements Bath Gel, Shampoo, Conditioner, Body Lotion, Makeup Remover Packets and Plastic Wrapped Tumblers, I was very pleased with the quality and value. The only issue I had was that most of the body gels were not closed properly and leaked all over the case. Thankfully, the other product was not damaged and Mayfair Customer Service (Tammy) was very apologetic when I called to advise and they sent out a replacement case that very same day, and overnighted it! I will do all my future business with them, good company that stands behind their product.

Missing order of conditioner I ordered shampoo, conditioner, body lotion, and body wash. Three of my products were shipped except for the conditioner. I contacted your customer support team and I was told the conditioner was on backorder. No one had reached out to me prior to notify me of this. Additionally, the conditioner was supposed to have been received by now but it still hasn't. I am still continuously having to reach out to your customer service team about the whereabouts. I will not be using your company ever again.

Horrible horrible service Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they were really busy with summer and SERVICING AIRBNB Airbnb shouldn’t even be purchasing bulk hotel products!!

the case of coffee last sent the case of coffee last sent, Wolfgang Puck, had the old packaging. I received the newest packaging the previous order. I got complaints of stale tasting coffee. This tells me the case I recently received was on a shelf somewhere deep in the warehouse anxious to be moved. Not acceptable.

I originally had a few questions so I… I originally had a few questions so I called Mayfair Hotel Supply directly and spoke to Lauren. She and Kimmy both got back to me in a timely manner after I placed my order. My item was delivered to the front door without damage and fairly quickly after order was placed. The item I ordered was much less expensive and in stock as compared to other companies I contacted. Thank you Mayfair Hotel Supply Co.