Service received from Nadia Service received from Nadia, Jessica and one other customer service rep, she had been there 3 months, was excellent! Though there were several issues with the order such as incorrect address, incomplete shipping, the customer service provided over shadowed any problems. Would highly recommend Mayfair Hotel Supply! Thank you, Wayne Lawless

Missing order of conditioner I ordered shampoo, conditioner, body lotion, and body wash. Three of my products were shipped except for the conditioner. I contacted your customer support team and I was told the conditioner was on backorder. No one had reached out to me prior to notify me of this. Additionally, the conditioner was supposed to have been received by now but it still hasn't. I am still continuously having to reach out to your customer service team about the whereabouts. I will not be using your company ever again.

Ordered a batch of hair dryers Oct 1 Ordered a batch of hair dryers Oct 1, 2021. It's now January 5, 2022 and still no hairdryers. No word, no updates, nothing. Sure there have been supply chain bottlenecks but after 3 months this is ridiculous -- especially since there has been virtually no support from customer service. The last word I got from them was "shipping mid-December." Well that has come and gone long ago, and still not a word from them. No follow up, no status, nothing. Now they are not even replying to my emails. I've been patient long enough. Seems like the only thing Mayfair is good at is collecting my money.

Quick easy service Quick easy service, nice variety of products, they work well with my short-term rental properties and my guests are happy to have this supplied to them during their stay. Mayfair Hotel Supply has quality products, quick ship and reliable service.

Good customer service, slow shipping but overall a good experience I ordered king sheets and pillow cases. It took a little bit longer to get them than the other hospitality vendors we normally order from. We received half of the order and when I called I was told that Mayfair would look into it and they would call me back. I waited a week before following up because I hadn't heard anything. I spoke to the supervisor who advised that the Welspun items ship directly from the manufacturer which I did not know as Mayfair's website doesn't specify which items ship from who it just has a blanket statement that some items ship from manufacturer. If you need an item timely I would recommend calling them directly instead of ordering online. They did help me get resolution and the other half of my order was received. I would order from them again just call them directly first to find out where the item is coming from so I can be realistic on the shipping times.