Mayfairhotelsupply

365 Criss Circle, 60007, Elk Grove Village, United States
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3.70
Based on 20 Reviews

5

50.00%

4

20.00%

3

0.00%

2

10.00%

1

20.00%
About Mayfairhotelsupply

Serving the hospitality industry since 1946. We offer free shipping on your most common hotel and motel supplies.

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Katharine Theriot
GB

Overall Great Products & Service Overall, Mayfair provides quality products at an affordable price for owners of rental properties. However, my recent toilet paper order arrived smashed all over. Yes, that's the carrier's fault, but the box had been overstuffed and was barely taped adequately. Packages of toilet paper were exposed where the box closed and were taped over, so when I unpacked them, the wrapping stuck to the box tape. About half of the rolls were crushed or misshapen, which isn't a good presentation to guests. Toilet paper isn't fragile, so I understand spending less on packaging, but a sturdier box that fully encloses the product would prevent some of this damage.

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Valerie Hail
GB

Horrible horrible service Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they were really busy with summer and SERVICING AIRBNB Airbnb shouldn’t even be purchasing bulk hotel products!!

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Alexssandra Silva
GB

Is horrible company to deal with. I am sorry I hate to make people a bad review but unfortunately you guys deserve it the worst one. I have done order wrong bar soap,Im not able to return because they charge me stocks fee plus if I'm not wrong 25% percent plus they don't be responsible for the item you send back.ridiculous🤷‍♀️

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Carol Piner
GB

I ordered towels after using the brand… I ordered towels after using the brand at a hotel. Now every morning I feel like I'm on vacation again -wrapped in extra-long, extra-plump bath towels.

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David
GB

Ordered a batch of hair dryers Oct 1 Ordered a batch of hair dryers Oct 1, 2021. It's now January 5, 2022 and still no hairdryers. No word, no updates, nothing. Sure there have been supply chain bottlenecks but after 3 months this is ridiculous -- especially since there has been virtually no support from customer service. The last word I got from them was "shipping mid-December." Well that has come and gone long ago, and still not a word from them. No follow up, no status, nothing. Now they are not even replying to my emails. I've been patient long enough. Seems like the only thing Mayfair is good at is collecting my money.

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