Mary Ann C.
GBQuality Products Last month, I ordered for the first time from Mayfair Hotel Supply. I placed an order for a case of each of the following individual sizes: Ecoessential Ecossential Elements Bath Gel, Shampoo, Conditioner, Body Lotion, Makeup Remover Packets and Plastic Wrapped Tumblers, I was very pleased with the quality and value. The only issue I had was that most of the body gels were not closed properly and leaked all over the case. Thankfully, the other product was not damaged and Mayfair Customer Service (Tammy) was very apologetic when I called to advise and they sent out a replacement case that very same day, and overnighted it! I will do all my future business with them, good company that stands behind their product.
Wayne Lawless
GBService received from Nadia Service received from Nadia, Jessica and one other customer service rep, she had been there 3 months, was excellent! Though there were several issues with the order such as incorrect address, incomplete shipping, the customer service provided over shadowed any problems. Would highly recommend Mayfair Hotel Supply! Thank you, Wayne Lawless
Miriam Rupke
GBMissing order of conditioner I ordered shampoo, conditioner, body lotion, and body wash. Three of my products were shipped except for the conditioner. I contacted your customer support team and I was told the conditioner was on backorder. No one had reached out to me prior to notify me of this. Additionally, the conditioner was supposed to have been received by now but it still hasn't. I am still continuously having to reach out to your customer service team about the whereabouts. I will not be using your company ever again.
Bob Everhard
GBOur regular supplier was out of stock… Our regular supplier was out of stock on the 50 LB bags of oxalic acid, our order was delivered quickly. Big thanks! Also, you should be selling our Magica rust stain remover!
Valerie Hail
GBHorrible horrible service Horrible horrible service I waited three weeks and NEVER RECEIVED ANY KIND OF NOTIFICATION THST THE PRODUCT WAS OUT OF STOCK. CALLED TWICE THE last phone conversation the gal said they were really busy with summer and SERVICING AIRBNB Airbnb shouldn’t even be purchasing bulk hotel products!!