Robin Schafer at Cruises.com is the best! Robin Schafer at Cruises.com is now our go to person when we want to book a cruise. He is very pleasant and thorough and has surpassed our expectations each time. We often compare *many* cruises and he happily helps us with that, whereas agents with a different website often got grumpy during our past booking attempts.

Funtastic I couldn’t have asked for a better representative than Ali. She made it the most satisfying vacation booking experience I have ever had. Thank you Ali, don’t ever stop being you. 10 stars plus if it’s possible.

As always, best cruise company As always, Kathy Asher who's soooo patience and kind; always returning my phone calls; thank you! The best company to book your cruise with!

Prices are only indicative and not the real price... I recently had the experience of planning a cruise through Cruise.com and feel compelled to share some insights that potential customers might find important. While the site initially appeared to offer competitive pricing and a wide array of options, I encountered issues with the actual costs versus what was advertised. As I progressed through the booking process, it became clear that the listed prices were not all-inclusive of the real costs associated with the trip. Additional fees, taxes, and service charges, which were not clearly disclosed upfront, significantly increased the total cost. This practice gave me a strong impression of a bait-and-switch tactic, where the attractive prices drew me in, only for the actual expenses to be revealed later in the process. This lack of transparency in pricing is disappointing and diminishes the otherwise user-friendly experience of the website. Customers should be able to trust that the prices they see are accurate and comprehensive. I hope Cruise.com addresses these concerns to provide a more honest and straightforward service. Until then, I advise potential customers to be wary and to thoroughly check all potential additional costs before booking.

Be aware and cautious if you book with them They night offer some decent incentives but they charge a $24.99 junk fee and also charge you $100 cancellation even before final payment is due when there is no cruise line cancellation penalty at that point. Not sure if I will book any further cruises with them. Incentives improved on my cruise but I can not cancel and rebook without being screwed with a $100 fee. So just proceed with caution if you decide to book through them