John
USKelly Barclay Kelly, was wounderfull to work with and answered all our questions and worked to get the cabin close to our relatives. She went above and beyond just beeing a sales person. She made us completely comfortable with the process.
Joshua
USCustomer service is key. The girl Katie, who helped us, is the reason it was so good. It's our first cruise and we called for help, not wanting to make mistakes, and she was so helpful and knowledgeable. She got us better than we were hoping for. It's all so complicated that without her it would've been hard and miserable and we would have done it wrong.
Denise Moore
USExcellent experience We have worked with Kelsey Meyers on 2 different cruises. She has been very professional, courteous and continues to answer all of our questions for our upcoming cruise. Will definitely use her in the future (as we plan our cruise for next year).
Aleta Boylan
USGreat prices All info is clearly displayed on website. Easy to review among many choices. Prices good. Extra benefits appreciated. Easy to complete application. If you need to call the 800 number, a real person answers who is knowledgable.
JMK
USRobin Schafer at Cruises.com is the best! Robin Schafer at Cruises.com is now our go to person when we want to book a cruise. He is very pleasant and thorough and has surpassed our expectations each time. We often compare *many* cruises and he happily helps us with that, whereas agents with a different website often got grumpy during our past booking attempts.