Jennifer is an "Angel from Heaven" Jennifer is an absolute gem in the world of travel agents! From the moment I contacted her, she provided exceptional customer service. Not only did she patiently explain the nuances between various cruise ships to Alaska and their demographics, but she also explained how to maximize our onboard credits once we set sail. Her genuine care and passion for her clients set Jennifer apart. She didn't just give us a suite; she ensured it was extraordinary, fulfilling my 80-year-old mother's dream. She is an “Angel from Heaven.” In a world where personalized service seems increasingly rare, Jennifer shines brightly as a beacon of excellence.

Great service even in New Zealand We are based in New Zealand and were recommended Smart Cruiser by friends who had found them very good and very price competitive on a range of cruises. We have now used them for 3 cruises and the service and pricing has been great. They have even matched and ships deals and then given even more onboard credit. Communication has been good and we have had no problems.

We have used Smart Cruiser for many… We have used Smart Cruiser for many years and had wonderful reps. Our recent rep, Kim, is helpful answering questions, responding quickly and giving us great deals. We have recommended Smart Cruiser to family and friends.

Smart Cruiser agent helped me about 90%… Smart Cruiser agent helped me about 90% my request, I am 90% happy with their help, but still something is missing, I required two rooms with queen bed, but I got twin beds in that rooms.

I usually find the agents are quite… I usually find the agents are quite helpful when I am ready to book. I usually know before calling where I want to be on the ship and where I’m going. We usually travel with several others and like our rooms to be close. Your agents always have been able to accommodate us! I would and have highly recommended them to our friends.