Great Agency! We have booked over 25 cruises with SmartCruiser over the past 10 years or so. Over the years we have received great service from three of their agents (Jennifer, Kim, and Amber). In addition to a painless booking experience, they also have our backs while we're at sea on those occasions when a cruise line is 'confused' about a promised onboard perk. It's also important to note that they offer some great deals. Their all-in price (after including onboard credits, etc.) is nearly always the best or second best across 5-6 travel agencies that we shop, including Costco Travel. When they are second best we usually book with them anyway due to their superior service. We highly recommend SmartCruiser to anyone seeking the best combination of price and service.

For cruise booking For cruise booking, I usually check price with my favorite cruise liner Holland America and also various agents, but always finally call my favourite agent and friend Bob Friedman to match or improve the best price available elsewhere, and then book my trip with him. And Bob is a wonderful guy, always patient with me and always tries to save my money. Right now, for my current fully paid booking, he is going to talk the cruise liner if I could get their very recent price drop.

Sally and smartcruiser.com—what a combo! We have been using smartcruiser.com for many years and have traveled all over the world. Sally Aronson takes great care with our planning and reservations. She is responsive, professional, efficient, but most of all, she’s friendly and makes the experience pleasant. I strongly recommend smartcruiser.com and Sally Aronson.

I found Smart Cruiser a few years ago… I found Smart Cruiser a few years ago through a bidding process. They always won my booking, so I started using them directly. Helpful website, easy to navigate. The agent I have now (Jennifer) is quick to respond, helpful, courteous and has a sense of humor. Will recommend Smart Cruiser to friends and family.

While I was very happy with most… While I was very happy with most everything, there were some questions I had & after being unsure of the answer, contacted the cruise ship directly and got a different response. Otherwise, I am very happy & would use your service again.