Hong
USSmart Cruiser agent helped me about 90%… Smart Cruiser agent helped me about 90% my request, I am 90% happy with their help, but still something is missing, I required two rooms with queen bed, but I got twin beds in that rooms.
Traci
USCould Be A 5-Star Experience The only reason SmartCruiser does not get 5 stars is because the employees are not as friendly as they should be. Other than that, the pricing was the best and I will use them in the future for my cruising needs. If they could make me, as a customer, feel they are pleased to have business and be more friendly, I would consider using them for ALL my travel needs.
Hana
ILIt was my first experience dealing with… It was my first experience dealing with cruise reservation with company so far away from home. Everything went smoothly and prossionaly. I was answered on every issue ,quickly with my full satisfaction. Especially thanks to agent Kim. Love to make another cruise reservation with them, in the future. Thank you Hana Gruber
Matthew
ESGreat service even in New Zealand We are based in New Zealand and were recommended Smart Cruiser by friends who had found them very good and very price competitive on a range of cruises. We have now used them for 3 cruises and the service and pricing has been great. They have even matched and ships deals and then given even more onboard credit. Communication has been good and we have had no problems.
Sandy
NZWe were not advised of port change We were not advised of port change in Japan. Cost us a huge runaround and $200 for a cab. Otherwise OK if you are American. If you're Canadian hard to get the Canadian pricing. Better dealing directly with the cruise line in my opinion