Raul Was a very good sales person very… Raul Was a very good sales person very respectful on the phone extremely fast however, I probably could’ve gotten the exact same deal that he provided me online and not having to go through a whole hour and 15 minutes phone call

Awesome experience and great price I had a great experience with the whole booking process. Raul Gomez was brilliant and very professional and did his best to get me the best price. I would highly recommend their services

Exceptional service James was exceptaional. He stayed with me for 4:28 hours until he could address all of my issues. You have a class A++ employee. I have never encountered an airline employee as exceptionally as him before. Please thank him for me!

Gotoflyer seems to be a scam site Gotoflyer seems to be a scam site. I have had exactly the same experience as many other customers: I booked two flights from Florida to Arizona yesterday, for $273. Shortly afterward, I got a call: “these flights are no longer on offer; you have to take other flights for $488. But as a bonus this price already includes checked baggage.” . I said I wasn't interested in that; I just wanted the exact flights I had booked - or to cancel the whole booking. The employee became very unfriendly then and said that wasn't possible. Only when I asked for his boss did he reluctantly confirm that he would cancel the "booking". . Incidentally, half a day later the "unavailable flights" were still available at gotoflyer.com. . The whole thing seems to follow a system: A website offers cheap flights in order to appear on top of the rankings and search queries - even though these flights don't even exist. Can you imagine buying a pound of steaks for $15 at Walmart - and suddenly being told at the checkout "Sorry, the $15 just changed their price; you now have to pay $30!"? . That's the principle behind gotoflyer. . I then booked via Google Flights. It was more expensive, but I got the flights I wanted immediately and without any problems.

Zara was wonderful and extremely… Zara was wonderful and extremely patient. I wasn't able to find the email she sent and she sent it to another email for me. Zara went on to wait until I was able to log into my laptop because my phone was not happening. Also, she helped me with my rate adjustment which she did not have to. I appreciate her diligence and going above and beyond to satisfy my needs as a customer. She was very knowledgeable and kind but mostly patient. I will use this company again. Thank you Zara for the help.