John Wilson
GBSurprisingly delightful staff! OMG, our Alaska cruise was canceled creating a nightmare of having to cancel flights, etc.& my wife & I have never dealt with more delightful, empathetic, responsive airline agents. Ethan Wills, (who we dealt with the most) was so helpful! We even spoke to a supervisor name Rodney a couple of times, & he was equally as friendly & helpful! I also spoke to other staff that were very professional & helpful as well. Responding emails were answered so quickly! Thank you all for turning an unbearable situation much less stressful.
Joshua
PHGreat service Miguel was very patient with me throughout the booking and waited for me when i was busy. he exerted effort to get me the best and cheapest flight as possible. much appreciated!
Estee
GBJohn Williams- highly recommended! John was great and helped me get the flight I needed last-minute. Will definitely use gotoflyer.com again!
Mook Davis
GB(A little backstory) United Airlines… (A little backstory) United Airlines booked a wrong ticket for an Unaccompanied Minor (my daughter), then rejected her at the gate after making a 2-hour drive with her mom. Afterwards, they gave me a bogus number to call, which I did, and the sales representative tried to make me pay an additional $500 to rebook the ticket that United messed up on. After Googling a different number, I came across Dave Carlos, who is the best representative that I have came across in a long time. He was able to find a significantly reduced flight for the next day. On top of that, he gave me his direct email and stayed in touch with me through the entirety of the process until she reached me. Thank you again Dave. She made it safe and sound.
David
GBDO NOT TRUST--You will purchase at a… DO NOT TRUST--You will purchase at a specific price. They will call to tell you it's not available and dramatically increase price. Then they may not even provide you with the flight that you sought originally and provide a completely different flight, which may be at a completely different airport. WORST customer service. TERRIBLE company. Scam artists. DO. NOT. TRUST.