Lack of service, accountability, and benefits The initial agent we spoke with was friendly, but he booked us the wrong room. By the time we caught his error and called back the next day, he was unreachable and another agent told us the price for the room we had wanted had gone up in price by a couple hundred dollars. They did absolutely nothing to fix it. Later we found a coupon code that our cruise line and most travel agents accept, but cheapcruises.com is refusing to honor it. Their 'benefits' are not as good as some of their competitors, such as not including gratuities, even though their prices are no better than we could have gotten through our cruise line directly. I will be telling everyone asking about booking cruises to absolutely avoid cheapcruises.com.

Very helpful answering our questions. Very helpful answering our questions. Talked to us about the deal that was available from your team, compared to another company. We were able to get a lower cost including our flights ( with seat assignments ).

TRUST CheapCruise.com I've used before, used last night, and will use again. I can not believe the financial deal I just made. I love cruising and thus monitor a few booking sites and a few cruise company sites pretty constantly. Yet CheapCruises.com is the company i book/but from--because they consistently offer the best deals!!!!!!! Your agents are always fantastic in every way! And...I can not believe the financial deal I just made.

HOLIDAY CRUISE Tiffaney was extremely helpful and listened to what we were looking for with our cruise reservation.

Excellent customer service Excellent customer service. Answered all my questions. As a loyal customer, I was wondering if there will be a login to Cheap Cruises that would have my account info, instead of entering the info every time I book a cruise.