Kelly was very professional and kind Kelly was very professional and kind. It was a pleasure to work with her!

Very helpful answering our questions. Very helpful answering our questions. Talked to us about the deal that was available from your team, compared to another company. We were able to get a lower cost including our flights ( with seat assignments ).

Kat Jordan was fantastic. Your agent, Kat Jordan, was courteous, knowledgeable and professional. We felt like she worked hard to get us the best deal. We have booked with her the last three years and will use only her in the future.

Lack of service, accountability, and benefits The initial agent we spoke with was friendly, but he booked us the wrong room. By the time we caught his error and called back the next day, he was unreachable and another agent told us the price for the room we had wanted had gone up in price by a couple hundred dollars. They did absolutely nothing to fix it. Later we found a coupon code that our cruise line and most travel agents accept, but cheapcruises.com is refusing to honor it. Their 'benefits' are not as good as some of their competitors, such as not including gratuities, even though their prices are no better than we could have gotten through our cruise line directly. I will be telling everyone asking about booking cruises to absolutely avoid cheapcruises.com.

I'm extremely happy with Cheap cruises… I'm extremely happy with Cheapcruises. I have a sales rep (Rosie Rose) that I'm very happy with and broke all my cruises. She's able to help me out with special and make sure that All the teas are crossing all the eyes dotted etc. I also like the cheap cruises loyalty program where you get cash back and also discounts on a shore excursions. You're also get automatically any specials cruise lines are offering so I see no downside. This is going to be my sixth cruise with them in the last 4 years.