They lure you in low price and stick it to you if you have to cancel. They lure you in low price cruises and stick it to you if you have to cancel. Be sure to read the fine print. I paid a $314 deposit for a cruise in April of 24. Now, because I have to cancel due to a business trip, they want to charge me an additional $100 cancellation fee. The total cruise package is just north of $1000 for a 4 night cruise. In order to cancel they want 40% of the cruise package with a 4 month cancellation notice. The cruise was booked in late November.

Cruise ‘24 Very helpful, had a couple of cruise credit for husband n myself to plan a trip, RC couldn’t find one so travel agent, Kameron, went all out to fight for us n found the problem, RC reinstated the credit so now we are planning on sailing in February, can’t wait! Definitely use this company, with workers like her it will be smooth sailing!!!

Lack of service, accountability, and benefits The initial agent we spoke with was friendly, but he booked us the wrong room. By the time we caught his error and called back the next day, he was unreachable and another agent told us the price for the room we had wanted had gone up in price by a couple hundred dollars. They did absolutely nothing to fix it. Later we found a coupon code that our cruise line and most travel agents accept, but cheapcruises.com is refusing to honor it. Their 'benefits' are not as good as some of their competitors, such as not including gratuities, even though their prices are no better than we could have gotten through our cruise line directly. I will be telling everyone asking about booking cruises to absolutely avoid cheapcruises.com.

Cheap Cruises has great deals and the… Cheap Cruises has great deals and the best customer service. Their website is user friendly, and if you prefer to speak to a representative, they are knowledgeable concerning every portion of a cruise. I have booked all of my cruises with Cheap Cruises, and I highly recommend them.

I had called with a quick question… I had called just get a quick question answered... 3 days and 2 hours later I had my answer and the trip of a lifetime booked. I had so, so, sooooo many questions! Each question was answered, and thousands of permutations were calculated, until we landed on the combination that worked best for me. The initial phone call was dizzying and 3 days later my agent called me to finish answering the original question! The service was top notch and patient and thoroughly helpful, I really can't recommend them highly enough!