I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.

BambooHR has been a total game changer… BambooHR has been a total game changer for our company! It brings important functions into one application & saves us so much time & frustration. I wish we would have starting using BambooHR so much sooner!

Overall Experience Overall, BambooHR has been very helpful for a HRIS tool. However, there is still some manual processes with onboarding, transfers, and off-boarding. It seems that the offboarding tasks do not get triggered within the workflow like the onboarding ones. I also wish there was more integration with other platforms for background checks and benefits administration.

Easy & Pretty, but the Worse Bamboo is easy to use and looks pretty, but their customer support is the absolute worse. When I ask a question, they ask me to read an article or it just gets bounced around from person to person and does not actually get resolved. Or they attempt to resolve it but ask you first to answer 15+ questions. We are using the advantage package, which you would think covers everything since it costs $450 USD per month. But you have to pay extra for performance management. There is no option to bulk download all your employee data you would have to do it person by person. So once you enter the data in their system good luck getting it out. If I knew all this before I joined I would have gone with another HRIS system.

Poor features, poor interface, needs an overhaul and expensive I've used Bamboo in a number of organisations and I can only assume they fired all of their software developers in the year 2000 because the interface and features are what I'd expect from that era. One-to-ones are a good example. This is a critical activity within HR to loop after people, yet one-to-ones are displayed in a table with narrow columns AND IN REVERSE ORDER. Who the hell though that was a good idea?