Easy & Pretty, but the Worse Bamboo is easy to use and looks pretty, but their customer support is the absolute worse. When I ask a question, they ask me to read an article or it just gets bounced around from person to person and does not actually get resolved. Or they attempt to resolve it but ask you first to answer 15+ questions. We are using the advantage package, which you would think covers everything since it costs $450 USD per month. But you have to pay extra for performance management. There is no option to bulk download all your employee data you would have to do it person by person. So once you enter the data in their system good luck getting it out. If I knew all this before I joined I would have gone with another HRIS system.

I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.

Best HRIS software We have been using BambooHR since 2016. I thought the software was amazing then, but it continues to evolve. Last month, we transitioned to the Advantage Plan. We enabled the employee satisfaction and wellbeing features, amazing stuff.

Good software, poor sales experience While looking for HR software I trialled BambooHR having used it as an employee once before. The software itself is good. However, the experience with Sales lost them a customer. BambooHR are the only SaaS platform that refuse to list their prices. The reason for this is clear, they're not competitive and probably have no idea of their pricing structure. I asked numerous times what their pricing was for a certain package with a certain number of employees. They kept refusing to tell me, instead asking me to have a call with someone else. I really hate it when companies hide their pricing. For this reason I went elsewhere.

Outshining Our Human HRs Down here, in our company, BambooHR is our HR lifeline. Personally, I've been logging my hours, slapping on my travel deets, and snagging days off – all just through this platform. No need for pesky emails or playing phone tag.