Poor features, poor interface, needs an overhaul and expensive I've used Bamboo in a number of organisations and I can only assume they fired all of their software developers in the year 2000 because the interface and features are what I'd expect from that era. One-to-ones are a good example. This is a critical activity within HR to loop after people, yet one-to-ones are displayed in a table with narrow columns AND IN REVERSE ORDER. Who the hell though that was a good idea?

Makes managing people much easier As a manager of a marketing team, HR responsibilities can become a huge distraction to the work I actually need to get done. HR became something I hated dealing with, but Bamboo HR has made it so much easier. Their platform is great and easy to work with. Employees have the responsibility to do a lot of the work themselves, but the manager can do a lot of HR-related tasks easily and quickly on their platform. The automation of certain HR responsibilities makes my life much easier. I think anyone looking to automate more HR would be very happy with Bamboo HR.

BambooHR sucks, fix your sales BambooHR maybe a good software, but their SDRs are atrocious. 2 SDRs for BambooHR contacted me, with no prior intimation. They then refused to inform me about pricing except over phone. A 5 minute phone call to tell me about pricing took more than 3 weeks, and I was required to schedule time with an SDR who just wasn't empowered to offer me a quote over email or online. I run a B2B company, and a client should be able to find you when they want. This includes the ability to send proposals offline, when they can be reviewed. For a company that insists on calling you to give a price, primarily implies that 1. They are not transparent and offer a different price to every customer, which is anti-market, or else, 2. Disorganised, where a proposal or RFP requires 2 chaps to come to an outcome or an offer, no sales cadence at all. This is 2019. This sort of customer experience is unimaginative, abhorred, and speaks of a customer culture that is broken. Ben Peterson, your company can do better, maybe take a minute out of planning an exit and explain why pricing is not offered on your site and small customers, that you are purportedly built for, are being treated like 6th graders.

I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.

I'd recommend the software, but not the company. The software itself is good, can do most things and is pretty intuitive. However, 2 main issues: 1. We're based in the UK, were told that they can update everything to make it relevant for the UK and this isn't the case. This means things like gender/ ethnicity reporting etc. is useless as they will only accept US government definitions rather than those used in the UK (e.g. 'African American', 'Hispanic' etc.) along with various other bits and bobs which are irritating. 2. The sales team are great and give the impression that this is how all contact with the company will be. We were sold the induction package which was a waste of money, then any requests for support are pretty poorly handled. We've looked at competing products and decided not worth leaving, but it is irritating that we were oversold on what they can actually deliver.