BambooHR is a broad-spectrum HR… BambooHR is a broad-spectrum HR solution: reasonably good at everything but not the greatest for most things. However, it is much better to have an integrated suite than to have multiple very specialized platforms, both from a cost and a usability perspective. All in all, we love the product! Their support is top-notch, as is their product management. Most of the new features are things that make us happy ;)

Outshining Our Human HRs Down here, in our company, BambooHR is our HR lifeline. Personally, I've been logging my hours, slapping on my travel deets, and snagging days off – all just through this platform. No need for pesky emails or playing phone tag.

Good software, poor sales experience While looking for HR software I trialled BambooHR having used it as an employee once before. The software itself is good. However, the experience with Sales lost them a customer. BambooHR are the only SaaS platform that refuse to list their prices. The reason for this is clear, they're not competitive and probably have no idea of their pricing structure. I asked numerous times what their pricing was for a certain package with a certain number of employees. They kept refusing to tell me, instead asking me to have a call with someone else. I really hate it when companies hide their pricing. For this reason I went elsewhere.

I'd recommend the software, but not the company. The software itself is good, can do most things and is pretty intuitive. However, 2 main issues: 1. We're based in the UK, were told that they can update everything to make it relevant for the UK and this isn't the case. This means things like gender/ ethnicity reporting etc. is useless as they will only accept US government definitions rather than those used in the UK (e.g. 'African American', 'Hispanic' etc.) along with various other bits and bobs which are irritating. 2. The sales team are great and give the impression that this is how all contact with the company will be. We were sold the induction package which was a waste of money, then any requests for support are pretty poorly handled. We've looked at competing products and decided not worth leaving, but it is irritating that we were oversold on what they can actually deliver.

Get it, it's a no brainer BambooHR is the best HRM system I have ever used; I recommend it to everyone I know! UI is exceptional and intuitive, resulting in zero need to train users. I particularly enjoy its performance management processes. They're quick, easy and low effort for users. The FAQs and help guides are excellent. It's easy to find out an answer without the need to reach out to their support team. Get it, it's a no brainer.