I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.

I'd recommend the software, but not the company. The software itself is good, can do most things and is pretty intuitive. However, 2 main issues: 1. We're based in the UK, were told that they can update everything to make it relevant for the UK and this isn't the case. This means things like gender/ ethnicity reporting etc. is useless as they will only accept US government definitions rather than those used in the UK (e.g. 'African American', 'Hispanic' etc.) along with various other bits and bobs which are irritating. 2. The sales team are great and give the impression that this is how all contact with the company will be. We were sold the induction package which was a waste of money, then any requests for support are pretty poorly handled. We've looked at competing products and decided not worth leaving, but it is irritating that we were oversold on what they can actually deliver.

I bit confused and surprised about poor… I bit confused and surprised about poor reviews. We use this system for a while and never had any problems! Platform provides great usability and functionality.

Outshining Our Human HRs Down here, in our company, BambooHR is our HR lifeline. Personally, I've been logging my hours, slapping on my travel deets, and snagging days off – all just through this platform. No need for pesky emails or playing phone tag.

Overall Experience Overall, BambooHR has been very helpful for a HRIS tool. However, there is still some manual processes with onboarding, transfers, and off-boarding. It seems that the offboarding tasks do not get triggered within the workflow like the onboarding ones. I also wish there was more integration with other platforms for background checks and benefits administration.