I bit confused and surprised about poor… I bit confused and surprised about poor reviews. We use this system for a while and never had any problems! Platform provides great usability and functionality.

My company uses this soft for HR… My company uses this soft for HR purposes (for all enployees). It's doing the job but the UI is very simplistic, it looks like a blog from early 2000'. Some HR features are missing so we have to use another soft to compensate for it, and now we pay twice the amount we used to pay when we were using one of their competitor. Nonsense.

Best HRIS software We have been using BambooHR since 2016. I thought the software was amazing then, but it continues to evolve. Last month, we transitioned to the Advantage Plan. We enabled the employee satisfaction and wellbeing features, amazing stuff.

Easy & Pretty, but the Worse Bamboo is easy to use and looks pretty, but their customer support is the absolute worse. When I ask a question, they ask me to read an article or it just gets bounced around from person to person and does not actually get resolved. Or they attempt to resolve it but ask you first to answer 15+ questions. We are using the advantage package, which you would think covers everything since it costs $450 USD per month. But you have to pay extra for performance management. There is no option to bulk download all your employee data you would have to do it person by person. So once you enter the data in their system good luck getting it out. If I knew all this before I joined I would have gone with another HRIS system.

Overall Experience Overall, BambooHR has been very helpful for a HRIS tool. However, there is still some manual processes with onboarding, transfers, and off-boarding. It seems that the offboarding tasks do not get triggered within the workflow like the onboarding ones. I also wish there was more integration with other platforms for background checks and benefits administration.