I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.

Good software, poor sales experience While looking for HR software I trialled BambooHR having used it as an employee once before. The software itself is good. However, the experience with Sales lost them a customer. BambooHR are the only SaaS platform that refuse to list their prices. The reason for this is clear, they're not competitive and probably have no idea of their pricing structure. I asked numerous times what their pricing was for a certain package with a certain number of employees. They kept refusing to tell me, instead asking me to have a call with someone else. I really hate it when companies hide their pricing. For this reason I went elsewhere.

BambooHR Personalized Service The personalized experience I have when speaking and working with a team member from BambooHR makes my day. Their team has assisted our company in assuring we get the best out of the HRIS customized to our company's needs.

Best HRIS software We have been using BambooHR since 2016. I thought the software was amazing then, but it continues to evolve. Last month, we transitioned to the Advantage Plan. We enabled the employee satisfaction and wellbeing features, amazing stuff.

I had to move to a UK company after… I had to move to a UK company after they accidently loaded someone elses data into our live site. Nothing i could do, no one was interested at bamboo and no one was interested outside of bamboo, as they are not an EU company. Nothing I could do, leason learned. Worst part is, we noticed at 8am, but because of the time difference no one was there to support is until around 2pm UK time. We have now moved to a UK supplier whilst the software isnt as nice, at least I feel my data is safer.