BambooHR is a broad-spectrum HR… BambooHR is a broad-spectrum HR solution: reasonably good at everything but not the greatest for most things. However, it is much better to have an integrated suite than to have multiple very specialized platforms, both from a cost and a usability perspective. All in all, we love the product! Their support is top-notch, as is their product management. Most of the new features are things that make us happy ;)

I'd recommend the software, but not the company. The software itself is good, can do most things and is pretty intuitive. However, 2 main issues: 1. We're based in the UK, were told that they can update everything to make it relevant for the UK and this isn't the case. This means things like gender/ ethnicity reporting etc. is useless as they will only accept US government definitions rather than those used in the UK (e.g. 'African American', 'Hispanic' etc.) along with various other bits and bobs which are irritating. 2. The sales team are great and give the impression that this is how all contact with the company will be. We were sold the induction package which was a waste of money, then any requests for support are pretty poorly handled. We've looked at competing products and decided not worth leaving, but it is irritating that we were oversold on what they can actually deliver.

Poor features, poor interface, needs an overhaul and expensive I've used Bamboo in a number of organisations and I can only assume they fired all of their software developers in the year 2000 because the interface and features are what I'd expect from that era. One-to-ones are a good example. This is a critical activity within HR to loop after people, yet one-to-ones are displayed in a table with narrow columns AND IN REVERSE ORDER. Who the hell though that was a good idea?

BambooHR has been a total game changer… BambooHR has been a total game changer for our company! It brings important functions into one application & saves us so much time & frustration. I wish we would have starting using BambooHR so much sooner!

I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.