Easy & Pretty, but the Worse Bamboo is easy to use and looks pretty, but their customer support is the absolute worse. When I ask a question, they ask me to read an article or it just gets bounced around from person to person and does not actually get resolved. Or they attempt to resolve it but ask you first to answer 15+ questions. We are using the advantage package, which you would think covers everything since it costs $450 USD per month. But you have to pay extra for performance management. There is no option to bulk download all your employee data you would have to do it person by person. So once you enter the data in their system good luck getting it out. If I knew all this before I joined I would have gone with another HRIS system.

Unfortunately Bamboozle not the answer Yea since we’ve started with these people my pay check is similar to a Ferris wheel. I used to receive it every other Wednesday between 5:38 - 5:42 pm. Every single time. With Bamboozle, it’s Thursday morning, Friday morning or afternoon. Heck even at 2:46 am one time. So I call and of course they won’t tell me anything I’m not the contact person so. All these companies use every excuse to not help people. Their favorite word is unfortunately…….

I am an enthusiastic fan of BambooHR I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.

Good software, poor sales experience While looking for HR software I trialled BambooHR having used it as an employee once before. The software itself is good. However, the experience with Sales lost them a customer. BambooHR are the only SaaS platform that refuse to list their prices. The reason for this is clear, they're not competitive and probably have no idea of their pricing structure. I asked numerous times what their pricing was for a certain package with a certain number of employees. They kept refusing to tell me, instead asking me to have a call with someone else. I really hate it when companies hide their pricing. For this reason I went elsewhere.

I bit confused and surprised about poor… I bit confused and surprised about poor reviews. We use this system for a while and never had any problems! Platform provides great usability and functionality.