Cindy
GBScam listings I booked a Basic Economy flight through this site for Delta. After not getting a confirmation for over 24 hours, I called. The customer service rep told me they do not book the Basic Economy, even though that was the selection on their site. He offered to change it to a Main cabin booking for over double the price per person. NOT a reputable site!
Joseph Zasa
GBAs everyone else has mentioned-SCAM As everyone else has mentioned, it's a bait and switch. Fortunately, I read the reviews before doing anything so when I got the incredible price on this site I started a chat session with one of their agents, asking if the price I'm looking at is 100% guaranteed. After checking, I was told they no longer had the tickets available and that the site has to be "manually" updated. Interesting that the website specifically stated "5 tickets left at this price," and no where does it state that the prices are not guaranteed. The company that runs this site also runs other sites that operate the same way. STAY AWAY!
Mrs. Amend
GBSuch Excellent Customer Service! I booked my flights online through myflightmart.com yesterday. I started having booking remorse as I needed more time for layover and hopefully an earlier return flight as well. I called the customer service number and spoke with Jairo. He was SO HELPFUL in finding me the flights I was very happy with at a very reasonable price. He immediately made the itinerary changes and sent me a confirmation email. Once I received the confirmation email I called Jairo right back to agree to the new terms. Everything was set and I want to say I was extremely happy with the customer service My Flight Mart provided, and especially happy with my particular agent, Jairo. I highly recommend using My Flight Mart - it was a great experience!
Jamie Sanchez
GBJust as everyone else experienced Just as everyone else experienced, 24 hours later I get an email saying to call them about the reservation… they start spewing some BS about being sold out and not being allowed to have a carry on blah blah blah…. And it’s gonna cost twice as much… total bait and switch.
Esther K
GBEffective and efficient customer service Rick was an amazing representative. He went above and beyond his obligations to help me with my reservation needs. He was so patient and understanding with me for over 30 minutes on the phone. This is the kind of service he deserves a raise for! God bless you Rick!