Can't handle the workload Receptionist had be going in circle for an hour trying to reach someone. Unable to get through to customer service, so think about that before you rely on a visa for an important trip!

One of the most stressful experience of recent years Needed 4 different visas for a for a cruise. One came through in a few days. Two came over a month later. Didn't get the fourth visa at all. Over 30 emails trying to get them to submit my paperwork.Telephone reps don't know what is going on. Different advice depending on who you speak to. Email reps not much better. Wouldn't trust CITB to get my visas ever again.

I wish I read these reviews before I…n I wish I read these reviews before I started the China Visa process. My boss needed a business visa to China. We paid for the premium service, 450$. This has been a nightmare. The agent doesn’t respond to emails and forget about answering phone calls. Truly the most unprofessional service I have ever experienced. This company is the worst.. stay away!!

CIBT literally saved our vacation CIBT literally saved our vacation. I noticed 2 weeks prior to our departure that my husbands passport expired a month earlier. I called the local Gov't agencies that you can go to as the owner and walk thru yourself but the closest on was Denver Colorado 6 states away. it would have cost more to fly there and do it ourselves than what CIBT charged. All the closer drivable locations were completely booked.

CIBTVisas is awesome CIBTVisas is awesome! We partnered with them to help out with visas for our faculty who teach seminars in India. This was always a stressful and frustrating process, and it was such a relief to be able to hand the process over to CIBT. They are responsive, professional, and knowledgeable, and offer great service to our faculty.