POOR Well, This is very disgusting to see their rates totally different on website and on customer service end. I have to postpone my ticket and asked them to rebook my flight to certain date which I can see low fare on website they aren't booking flight though I have add-ons. I would give less than one star if it exists. Poor service more charges. Worst experience ever.

Got refund in 2 days (via bank dispute)… Soo they were not refunding my money to me and making excuses. I was not having it and did the following: Called my bank (the one who issued my credit card) and asked them to file a "dispute" against this company. Within 2 days of filing the dispute I got all the money back. I guess filing a dispute is the best way to get your money back from exploretrip/farescan!! Please file a dispute ASAP with your bank or else you will never get your refund!!

Worest experience with farescan Worest experience choosing this company.Each time you call, you get different answers about how to deal with the tickets cancelled by Covid-19.After 4-5 times call them, They agreed to refund, but claim $200 fee for cancellations per ticket even though this was cancelled due to Covid-19.FARESCAN is a dishonest company.

If I could give them less than a star… If I could give them less than a star I would had do it, SCAM!! I’m waiting for a refund and they keep telling lies about that the refund is coming and bla bla bla… don’t book with this company. They always trying to steal money from you like they start sayin that if you book with them You need To pay an extra for the lagguage when it’s not true , or they say that your flight is booked but you actually didn’t receive any tickets … STAY AWAY FROM THEM

Completely bogus business Completely bogus business. Covid cancellation of flights to Jamaica in 2020 and farescam STILL refusing to issue a refund because they are “waiting” for a refund from Caribbean airlines…..for 2+ YEARS?!!! BEWARE AND BOOK DIRECT. THIS BUSINESS IS A TOTAL SCAM!!!! Update; Jan 9,2023 I received $503 refund. Initial cost of 2tickets $942 + $438 rebook of tix cancelled by the airline due to covid in 2020! Do the math and book elsewhere