Kanchan Yadav
CAIt’s a SCAM company don’t buy Airline tickets It’s a SCAM company. One of the worst company to book an airline ticket. Extremely unprofessional company to deal with. Some Indian folks will deal the issue with wrong American names. AirIndia cancelled the ticket and fully refunded and Farescan would not refund the full for no reason. They kept almost 200 usd for no justification or explanation says Add on fee that’s on 11.95 usd. No one will respond from their customer support ie. support@farescan com and esclation@Farescan com. Never in my lifetime will book from these scammers. Buyer beware please don’t use this site. It’s a ScAM. You will lose money.
Camilla Ferrario
ITIf I could give them less than a star… If I could give them less than a star I would had do it, SCAM!! I’m waiting for a refund and they keep telling lies about that the refund is coming and bla bla bla… don’t book with this company. They always trying to steal money from you like they start sayin that if you book with them You need To pay an extra for the lagguage when it’s not true , or they say that your flight is booked but you actually didn’t receive any tickets … STAY AWAY FROM THEM
Sandeep
USPOOR Well, This is very disgusting to see their rates totally different on website and on customer service end. I have to postpone my ticket and asked them to rebook my flight to certain date which I can see low fare on website they aren't booking flight though I have add-ons. I would give less than one star if it exists. Poor service more charges. Worst experience ever.
ackman
USGot refund in 2 days (via bank dispute)… Soo they were not refunding my money to me and making excuses. I was not having it and did the following: Called my bank (the one who issued my credit card) and asked them to file a "dispute" against this company. Within 2 days of filing the dispute I got all the money back. I guess filing a dispute is the best way to get your money back from exploretrip/farescan!! Please file a dispute ASAP with your bank or else you will never get your refund!!
Aashna Grewal
USThey SCAM!!! DON'T book with them. They SCAM! They have different rates quoted online vs by a live agent. No transparency! DON'T book with Fare Scan. They charge a much higher price if you are trying to re-book a ticket vs buying a new ticket. NOT fare difference but much higher rate than that. Absolute cheating!!