They DO NOT refund money even after the… They DO NOT refund money even after the airlines have refunded them the money for a flight cancelled by the airlines. They deduct money inspite of airlines giving full refund!! CAL has refunded full amount of ticket in January, now it is end of June still no refund by faresacan. I have talked with customer reps Collins; Alex; Johnson; Hasan who have not yet connected me to a supervisor. Will never buy thru them !!

THEY LIE!!! I have been mislead by the agents' responses and advice over the course of the past 2 years and have been waiting for a refund, despite approval for months. Each agent provides a different response and makes empty promises (Of course on inquiry, they all say "nothing is ever guaranteed). NO effort made to communicate with the airlines, even though it's their job. Most of the time agents are simply rude.

Dear UnFairScam, Dear UnFairScam, I have been gone through the painful process of your refund procedure and poor customer support. I am glad that I received the refund AFTER 2 YEARS and lessons learnt that no more ticket booking through such low grade, poor support companies. Even if I have to pay an extra cost going forward, I'll book a ticket from well-known companies like Expedia.

POOR Well, This is very disgusting to see their rates totally different on website and on customer service end. I have to postpone my ticket and asked them to rebook my flight to certain date which I can see low fare on website they aren't booking flight though I have add-ons. I would give less than one star if it exists. Poor service more charges. Worst experience ever.

Completely bogus business Completely bogus business. Covid cancellation of flights to Jamaica in 2020 and farescam STILL refusing to issue a refund because they are “waiting” for a refund from Caribbean airlines…..for 2+ YEARS?!!! BEWARE AND BOOK DIRECT. THIS BUSINESS IS A TOTAL SCAM!!!! Update; Jan 9,2023 I received $503 refund. Initial cost of 2tickets $942 + $438 rebook of tix cancelled by the airline due to covid in 2020! Do the math and book elsewhere