BALAKRISHNA
GBreally help full adding a household… really help full adding a household name to current utility bill.
Ms. Jan
GBFirst time customer and the experience… First time customer and the experience was great! The customer service agent I spoke with was patient and thorough.
ZENAIDA CARDENAS
GBI always have a good experience with… I always have a good experience with TXU representatives. I never have any problems. They are very helpful and so understanding. In one word. They are awesome.
GEORGE E KNOLL
GBEfficient and professional service The person helping us went the extra mile when we reported to her that the page did not allow us to make partial payment of our monthly bill with the TXU Loyalty Reward Card. She had us walk through the process, and as we reported to her what came up next on the screen, she said, "It looks as if there is a problem with that, so I will create a link for you to use for partial payment." She quickly created and sent us that link, allowing us to use our TXU Loyalty Reward card without a glitch. THANK YOU to that person for taking care of our issue in such a friendly and professional manner.
Nora
GBIt made it great just to hear the…person explain in detail . It made it great just to hear the person explain the sitituation and go step by step with you. Very kind and helpful in every thing .