Ms. Jan
GBFirst time customer and the experience… First time customer and the experience was great! The customer service agent I spoke with was patient and thorough.
BALAKRISHNA
GBreally help full adding a household… really help full adding a household name to current utility bill.
STACEY ELLIOTT
GBBest Rep Award!! The Rep was very helpful and friendly, she never made me feel bad because we were needing to extend our pay day which was so nice to feel. We asked to move this due to an unexpected death in the family, which has been overly stressful, so to be able to reach out and have someone work with me without judgement was very unexpected but delightful. Thank you .
DAVID BLACKWELL
GBHVAC mishap Maria stayed with me for over an hour to setup a payment schedule due to a faulty HVAC system that created a huge electric bill. She was most helpful and diligent in explaining and working through the payment options. Good job. I would say for management's benefit that I do miss talking to a human.
Sydney Kennedy
GBMaria was so understanding and… Maria was so understanding and explained everything to me super easily. She was quick and made sure to make me feel like I was supported.