Vanessa Mendez
GBEfficient and friendly Efficient and friendly. Leslye handled my concern very well, showing empathy and understanding my needs. She helped ease my stress and provided me with a solution that works for both parties.
VIRGINIA OLIVA
GBI recently changed plans and my… I recently changed plans and my cost/kwH wasn't matching what I was told. Maria walked me through it even gave me a couple projections of usage past a certain kWh. She was very knowledgeable and patient
JAMERE SEABERRY
GBI want thank LESLYE VELASQUEZ for… I want thank LESLYE VELASQUEZ for taking out the time for helping me and been cornered with my situation also giving me some helpful information moving forward..
LORIE ALYEA
GBCustomer service helped me arrange a… Customer service helped me arrange a payment extension. Was very informative and polite. Got my electric bill taken care of so I don't get it disconnected. Also gave me information on 211
Ruth Nohemi Garza
GBLESLYE V LESLYE V. WAS VERY HELPFUL AND KIND .THE INFORMATION SHE FACILITATED TO ME IS VERY MUCH APPRECIATED.TXU IS GREAT ON HIRING KNOWLEDGABLE EMPLOYEES OVERALL GREAT CUSTUMER SERVICE.