anthony wilbik
GBI am still waiting for my information… I am still waiting for my information to be transferred to AES after talking to Racheal on the 23 of April. They tell me that they don't have any information on this account being sent to them. I thought that this problem had been taken care of when I talked to Racheal, She promised that it would be solved. When it is I will give a better review. Racheal was great.
Laura A.
GBThe young man who came to discuss my… The young man who came to discuss my IGS options was polite, pleasant, had a copy of my billing - discussed current rates, etc.
Jim
GBHomework I did ask agent “Joe” how rates compared. Then subject changed. I should have asked again. After signing up I did rate comparisons. Found many competitors with better rates. Next time I’ll know better.
Jeff
GBSwitching back to IGS I had received a call from IGS relating to my recent switch to another electric supplier. I was not aware that I was still under contract with IGS for another year. The rep was able to switch everything back to IGS so that I would be charged an early termination fee. He took care of everything.
Heather
GBExcellent customer service Excellent customer service! Very helpful, informative and kind. Great to speak with a local live rep in Dublin, OH!