I know that I have other choices I know that I have other choices; but for the past few years l have chosen IGS. Why! Because your company utilizes good quality and professional people constantly. Brook so happen to be one of those people. He was very complete, thorough and truly customer friendly. He ensured that I understood every word he was saying, in a none threatening way. Brook is good at what he does, and is the best of the best. Working for a “World Class Organization” where people make all the difference in the world.keep up the good work Brook.

customer service rep was Superb I had to call the customer service number because I had received an email that stated there was an order error. I was happy Charmaine was assigned to help me resolve this issue. Her customer service was impeccable. She was patient, friendly and was able to problem solve beyond my expectations.

What makes my experience so great with… What makes my experience so great with IGS Energy is that one year I signed up with someone else whom I thought was a good deal, but once I talked to the rep at IGS, I found out I was pretty much snookered into changing. That honestly on his part and his explanation has made me choose IGS every year.

Homework I did ask agent “Joe” how rates compared. Then subject changed. I should have asked again. After signing up I did rate comparisons. Found many competitors with better rates. Next time I’ll know better.

I am still waiting for my information… I am still waiting for my information to be transferred to AES after talking to Racheal on the 23 of April. They tell me that they don't have any information on this account being sent to them. I thought that this problem had been taken care of when I talked to Racheal, She promised that it would be solved. When it is I will give a better review. Racheal was great.